However, I need to ensure the modem can be located in a cupboard one floor above the master socket, while retaining the existing extension wiring. This is a four storey house, with a fixed line phone socket on each floor.
At the moment, I see that the existing arrangements have been implemented largely by external wiring. The BT incoming line emerges from half way up the front outside wall, wraps around to the back of the house, and descends to the basement, where it comes through a hole in the wall to where the master socket is currently located. Extension wiring then comes back out of that hole, and up the back wall, entering each of the other three floors of the house.
The ground floor is where the modem would ideally be. However, although I have ordered the Data Extension Kit, I am reading that this cannot be run externally. Meanwhile, I don't think it feasible or desirable to make holes in the basement ceiling.
What are the options?
To me, it would seem easiest to relocate the master socket to the ground floor, which surely would be possible by diverting the existing external wiring so that it enters the ground floor to begin with.
But how do I ask for this to be implemented, while retaining the use of the extension sockets on the other floors? I don't mind paying for it, if necessary, whether through Plusnet or a third party. Will Plusnet organise this if I ask, and can I rely on getting a competent engineer through them?