I was suppose to get my SKY FTTC installed on Friday and had a phone call from SKY on last Wednesday checking if I was ok with the installation date etc so all good to go.
Made sure either myself or the missus was in the house all day on Friday as we were right in the middle of a house move the scheduled installation time was 1pm-6pm at about 5:30 I noticed i had recieved an email as Vodafone having issues where I live signal is very patchy..from SKY saying the installation been moved to the 16th of March.
I phoned Sky up and the guy said he needed to check what the reason for this was so he called me back about 10min later and he said the reason was there was no engineer to do the job, now surely if everything been planned and arranged and they don't turn up I shouldn't have to wait over 2 weeks to get my phone and broadband installed!?
The sky guy basically washed his hands and said its nothing they can do as its openreach and said I could complain to ofcom but that was the only thing that we could do as they couldn't even change the date of the new installation.
So thought I would check here as there are a lot of people that work in the business and have experience if this is just one of the suck it up and take it situation....I had to go and get a EE 4G mywifi device to get some kind of connection so not the happiest bunny in the world right now.