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Standard User dparr59
(committed) Fri 17-Apr-15 23:35:57
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EO moved to PCP how long to place fibre Order


[link to this post]
 
Just moved form EO lines over to New Cabinet number 27, just ten feet away Fibre cabinet installed already.
Does not mention fibre on the Bt checker just the cab number
Anyone know How long it takes to be able to place an order for Fibre ?

thanks

David

plusnet 20 Meg

Edited by dparr59 (Sat 18-Apr-15 00:57:19)

Standard User Al1264
(member) Sat 18-Apr-15 02:02:05
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Re: EO moved to PCP how long to place fibre Order


[re: dparr59] [link to this post]
 
At this stage, probably just a case of checking the checker regularly.
Some take many months some much quicker.
I'd hope an EO/PCP retrofit would be up and running fairly quickly.
Standard User Eeeps
(newbie) Sat 18-Apr-15 10:22:35
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Re: EO moved to PCP how long to place fibre Order


[re: dparr59] [link to this post]
 
For us it took about six weeks from the initial install of the two cabinets in the exchange compound to orders being taken.

The main delay seemed to be the time taken to move the EO lines to the PCP.
I'd estimate about 200 EO lines needed to be moved.


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Standard User MHC
(sensei) Sat 18-Apr-15 10:31:59
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Re: EO moved to PCP how long to place fibre Order


[re: dparr59] [link to this post]
 
1 day, 1 week, 1 month, 1 year ...

You need the cabinet installed and commissioned

The exchange need to be fully upgraded and commissioned

Fibre possibly needs running in to the exchange and also to the cabinet


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User dparr59
(committed) Sat 18-Apr-15 11:33:06
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Re: EO moved to PCP how long to place fibre Order


[re: MHC] [link to this post]
 
The BT checker using my phone number says the cabinet number ,but using the postcode still just shows
On Exchange ( no cabinet number )

plusnet 20 Meg
Standard User BatBoy
(sensei) Sat 18-Apr-15 11:34:50
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Re: EO moved to PCP how long to place fibre Order


[re: dparr59] [link to this post]
 
What about the full address check?


____________________________________________________________________________Information_without_perspective_is_a_higher_form_of_ignorance________
Standard User dparr59
(committed) Sat 18-Apr-15 11:46:44
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Re: EO moved to PCP how long to place fibre Order


[re: BatBoy] [link to this post]
 
What about the full address check?

Same as Postcode On Exchange ( no cabinet number )

plusnet 20 Meg

Edited by dparr59 (Sat 18-Apr-15 11:47:18)

Standard User BatBoy
(sensei) Sat 18-Apr-15 11:59:01
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Re: EO moved to PCP how long to place fibre Order


[re: dparr59] [link to this post]
 
So the DSL checker needs to be updated. Is there a fibre cabinet there too, or is your cab one of the new multi-cabs?


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Standard User dparr59
(committed) Sat 18-Apr-15 12:43:41
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Re: EO moved to PCP how long to place fibre Order


[re: BatBoy] [link to this post]
 
Fibre cabinet installed already same time as PCP

plusnet 20 Meg
Standard User connormill
(regular) Sun 19-Apr-15 09:46:17
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Re: EO moved to PCP how long to place fibre Order


[re: dparr59] [link to this post]
 
This happened to me in Aberdeen.

about 100m from me a new PCP and FTTC cab was installed about Christmas and I never thought anything of it. But in the last week or so I've had emails form TT, BT and Sky telling me Fibre is not available.

So that's about 4/5 months.

It may have been live sooner, but none of the suppliers were contacting me until now
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