Earlier this year, ahead of expectations, everything was ready and the checker gave forecasts of something like 16 to 10 (Clean) and 14 to 5 (Impacted). His current ISP does not offer and FTTC services so a move was necessary. He enquired about terminating service and was told that there was no way he could retain his ISP based email address after the service was terminated - even at a cost. With 20 years of contacts, a lot of whom still used the ISP email address he needed to move all his family across.
He obtained his own domain and email - then started the transition - which took nearly two months doing some every day. When it was nearly complete he asked me to inititate the transition.
A few days previous, I had called BT to get costs of the business service - as it would be sub-15Mbps and knowing the line length from the cabinet probably towards the sub-10 mark. Current ADSL speeds are down at 1Mbps with a 9km line so even 5Mbps would be a great improvement.
So, I then go to the checker and find that his house no longer has an entry for FTTC - although it still shows FTTPoD! Calls to BT say, sorry not available and no one can say why.
So, I do some investigations on other "local" houses. The lines leave the cabinet and travel a short way underground before becoming overheads for the rest of the way. At a fork in the road, 6 lines go right and another 6, including his, go left. When I measure the distance from the split to his house and to the first house in the other direction, the lines are of similar length within a few metres. That property sees speeds of 8 Mbps and just over - however the checker says not available on both phone number and full address, rather odd. A property further along has predicted speeds of 19-12 and 16-6 on the checker - they receive a similar 6-8 Mbps. And we know they are all on the same cable as they all lost service at the same time when one was stolen and then renewed.
WHY? Why is the checker so inaccurate or failing to display correct forecasts? And yes there is still space in the cabinet - houses very close by can still order.
OK - rant over and time see who I can nudge!
M H C
taurus excreta cerebrum vincit