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Standard User Seansmit17
(eat-sleep-adslguide) Fri 05-Jun-15 02:13:51
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TalkTalk HG633 Strange Sync Issue


[link to this post]
 
I was sent a new HG633 to use, I was using the HG533. I want the HG633 for its AC WiFi.

Anyway,

Using the OR modem all is fine but with the HG633 it will only connect at 64862kbps. It connects at this speed every time. No faster, no slower witch is odd.

Here are the line stats:

Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
2425
26
Upstream line rate (kbit/s):
20000Downstream line rate (kbit/s):
64862Upstream noise safety coefficient (dB):
10.9Downstream noise safety coefficient (dB):
13.7Upstream interleave depth:
1Downstream interleave depth:
5Line standard:
VDSL2Upstream line attenuation (dB):
2.8Downstream line attenuation (dB):
8.7Upstream output power (dBm):
6.7Downstream output power (dBm):
11.4Channel type:
InterleavedDSL up-time:
0 days 0 hours 10 minutes 17 seconds


So whats going on there? Faulty router maybe?

TalkTalk 80Mb
Current Line Stats
Attainable Rate: DL: 91480 UL: 32294
Connection Speed: DL: 79999 Kbps UL: 20000 Kbps
SNR: DL: 14.9 UL: 14.2
Attenuation: DL: 13.3 UL: 6.4
Standard User Seansmit17
(eat-sleep-adslguide) Sat 06-Jun-15 05:49:59
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Re: TalkTalk HG633 Strange Sync Issue


[re: Seansmit17] [link to this post]
 
Anyone have some input on this at all?

I have been waiting a week for TT's "Product Team" to get back to me but nothing thus far.

TalkTalk 80Mb
Current Line Stats
Attainable Rate: DL: 91480 UL: 32294
Connection Speed: DL: 79999 Kbps UL: 20000 Kbps
SNR: DL: 14.9 UL: 14.2
Attenuation: DL: 13.3 UL: 6.4
Standard User Seansmit17
(eat-sleep-adslguide) Mon 22-Jun-15 14:28:48
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Re: TalkTalk HG633 Strange Sync Issue


[re: Seansmit17] [link to this post]
 
Sync has gone up slightly on its own now!

What is going on with this thing?

Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
2425
2627
2829
3031
3233
34
Up
Connection status:Showtime
WAN IP Address:*******
Primary DNS Server:62.24.243.4
Secondary DNS Server:62.24.202.70 Line Quality
 Upstream line rate (kbit/s):
20000Downstream line rate (kbit/s):
71397Upstream noise safety coefficient (dB):
7.6Downstream noise safety coefficient (dB):
10Upstream interleave depth:
1Downstream interleave depth:
5Line standard:
VDSL2Upstream line attenuation (dB):
2.9Downstream line attenuation (dB):
8.8Upstream output power (dBm):
5.4Downstream output power (dBm):
13.7Channel type:
Interleaved


TalkTalk 80Mb
Current Line Stats
Attainable Rate: DL: 91480 UL: 32294
Connection Speed: DL: 79999 Kbps UL: 20000 Kbps
SNR: DL: 14.9 UL: 14.2
Attenuation: DL: 13.3 UL: 6.4

Edited by Seansmit17 (Mon 22-Jun-15 14:49:18)


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Standard User RobertoS
(elder) Mon 22-Jun-15 14:38:01
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Re: TalkTalk HG633 Strange Sync Issue


[re: Seansmit17] [link to this post]
 
The OR DLM has lowered your noise margin and re-sync'ed..

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - IPv4BQM IPv6BQM

Edited by RobertoS (Mon 22-Jun-15 14:39:15)

Standard User RobertoS
(elder) Mon 22-Jun-15 14:41:09
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Re: TalkTalk HG633 Strange Sync Issue


[re: Seansmit17] [link to this post]
 
You might like to remove the WAN IP Address in that set of stats. Line 5.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - IPv4BQM IPv6BQM
Standard User Seansmit17
(eat-sleep-adslguide) Mon 22-Jun-15 14:50:01
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Re: TalkTalk HG633 Strange Sync Issue


[re: RobertoS] [link to this post]
 
According to the router it has not resynced..

Also, if i plug in my OR Modem my connection will go back to 79999

TalkTalk 80Mb
Current Line Stats
Attainable Rate: DL: 91480 UL: 32294
Connection Speed: DL: 79999 Kbps UL: 20000 Kbps
SNR: DL: 14.9 UL: 14.2
Attenuation: DL: 13.3 UL: 6.4
Standard User RobertoS
(elder) Mon 22-Jun-15 23:54:25
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Re: TalkTalk HG633 Strange Sync Issue


[re: Seansmit17] [link to this post]
 
Sounds like you'd better keep using the OR modem then.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - IPv4BQM IPv6BQM
Standard User Seansmit17
(eat-sleep-adslguide) Tue 23-Jun-15 11:08:54
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Re: TalkTalk HG633 Strange Sync Issue


[re: RobertoS] [link to this post]
 
True.. but then the set up gets "odd"

I want the HG633 for its AC WiFi but it does not have a wan port so I have to have things as follows:

Phone Socket > HG612 > HG533 > HG633

I would rather not have all that "Clutter" in the corner of the Living Room if I can help it.

I just did a re-sync and and its back to 64862!!

TalkTalk 80Mb
Current Line Stats
Attainable Rate: DL: 91480 UL: 32294
Connection Speed: DL: 79999 Kbps UL: 20000 Kbps
SNR: DL: 14.9 UL: 14.2
Attenuation: DL: 13.3 UL: 6.4
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