So, we've moved into a lovely village and had a BT line installed and were waiting until we'd settled in to do anything about upgrading our broadband. Now that time has come and even though the postcode check for fibre availabilty was fine, the line check said no.
I thought ok, that sucks but I get that the cabinet hasn't been upgraded yet. I checked on the BT wholesale checker and our number said Kinnerton exchange, cabinet 2, no fibre. Then I decided to put other numbers from the village into the wholesale checker, and lo, it says Kinnerton exchange, cabinet 2, FTTC enabled.
Is this some weird database glitch due to us only activating our line a month ago, or are we just screwed?
I rang BT up but I couldn't get much sense out of them, they claimed we had a 3 Mb connection when the router and all our downloads say the connection speed is 7 Mb, then they told me that we'd have to wait up to 3 months for fibre.
I'm just curious as to what the problem could be, seeing as we are on the same cabinet as everyone else, yet we seem to be the only people who can't get fibre. It's odd.