General Discussion
  >> Fibre Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | (show all)   Print Thread
Standard User ceepan
(member) Wed 08-Jul-15 13:09:45
Print Post

FIbre Speed for my location


[link to this post]
 
I ordered Fibre Broadband from Sky a couple of weeks ago as I noticed that putting my post code into http://superfast-openreach.co.uk/ showed that it was Accepting Orders. It was supposed to go live yesterday but Sky contacted me to say there was a delay. I have noticed that it now shows Enabled Area as my cabinet isn't ready. Putting my address into the BT Checker at http://www.dslchecker.bt.com/adsl/ADSLChecker.Addres... shows the following. It suggests that work is taking place on the cabinet and Fibre won't be available until the 27th of July. However te speeds look a bit low. Any idea why and how I work out where Cabinet 4 is located?


Address XX XXXXXXXX, FAULDHOUSE, BATHGATE, EH47 9HE on Exchange FAULDHOUSE is served by Cabinet 4
Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

High Low High Low
FTTC Range A (Clean) 34.7 25 7.4 5.7 -- 27-Jul-15
FTTC Range B (Impacted) 27.3 14 7.1 3.3 -- 27-Jul-15

WBC ADSL 2+ Up to 17 -- 10 to 19.5 Available
WBC ADSL 2+ Annex M Up to 17 Up to 1.5 10 to 19.5 Available
ADSL Max Up to 7.5 -- 6.5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- 27-Jul-15
Copper Multicast -- -- -- Available
Administrator MrSaffron
(staff) Wed 08-Jul-15 13:20:06
Print Post

Re: FIbre Speed for my location


[re: ceepan] [link to this post]
 
Think this is cab 4

https://www.google.co.uk/maps/@55.827504,-3.707236,3...

Note postcode lookups will be a bit odd as postcode is served by cab 2 and cab 4, but your full address lookup should be correct.

Based on location of cabinet those estimates actually look spot on

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ceepan
(member) Wed 08-Jul-15 13:39:33
Print Post

Re: FIbre Speed for my location


[re: MrSaffron] [link to this post]
 
If this is cabinet 4 then a new Fibre Cabinet was installed down Bridge Street about 6 weeks ago. I assume that they must have had some issues which is why the status for my post code was Accepting Orders but has now gone to Enabled Area.

I take it that the speeds are lowish because of the distance from the cabinet to my house?

Thanks,
Paul


Register (or login) on our website and you will not see this ad.

Administrator MrSaffron
(staff) Wed 08-Jul-15 13:55:24
Print Post

Re: FIbre Speed for my location


[re: ceepan] [link to this post]
 
Correct, the new cabinet will be around 50m at most from that position, so looks to be over a 1km from your postcode

Cabinet 2 is at https://www.google.co.uk/maps/place/Fauldhouse,+Bath...

Cabinet 2 has just gone live, so if using just postcode look ups it may be the status of that one returned. Hence why using house address and postcode or telephone number is the best solution.

Edited by MrSaffron (Wed 08-Jul-15 13:57:19)

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ceepan
(member) Mon 03-Aug-15 10:29:09
Print Post

Re: FIbre Speed for my location


[re: ceepan] [link to this post]
 
Fibre still hasn't gone live. The info I have been given from Sky is that there is a problem with equipment in the exchange. Openreach were supposed to fix theis on the 29th July. They haven't and didn't bother telling Sky that they hadn't. SKy got the info by contacting them. They have now said maybe the 6th August.

Is there anyway to find out what is actually going on?
Administrator MrSaffron
(staff) Mon 03-Aug-15 10:33:13
Print Post

Re: FIbre Speed for my location


[re: ceepan] [link to this post]
 
If BT Wholesale checker is showing availability then suggests issue may be the fibre link between Openreach kit and Sky's own kit is the delaying factor.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ceepan
(member) Mon 03-Aug-15 12:09:05
Print Post

Re: FIbre Speed for my location


[re: MrSaffron] [link to this post]
 
BT Wholesale checker states:

FTTC is currently not available on this cabinet due to following reasons:- This cabinet is temporarily unavailable for fibre orders due to necessary repairs..
Administrator MrSaffron
(staff) Mon 03-Aug-15 12:56:35
Print Post

Re: FIbre Speed for my location


[re: ceepan] [link to this post]
 
I'd take a peek and make sure a car has not recently demolished it, there was one in Staffordshire where this happened last week.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ceepan
(member) Mon 03-Aug-15 13:35:50
Print Post

Re: FIbre Speed for my location


[re: MrSaffron] [link to this post]
 
The cabinet is definitely intact. I pass it every day. I think they must have found an issue early on. I placed order on the 26th June when the status on http://superfast-openreach.co.uk/ was Accepting Orders. By the beginning of July the status on http://superfast-openreach.co.uk/ has changed to Enabled Area.
Standard User CHBMB
(learned) Mon 03-Aug-15 21:00:28
Print Post

Re: FIbre Speed for my location


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
I'd take a peek and make sure a car has not recently demolished it, there was one in Staffordshire where this happened last week.

Pattingham I believe.....
Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | (show all)   Print Thread

Jump to