We have a long saga with our internet supply in so much as our property has until recently (and according to OpenReach still is......) been on an Exchange only line. To force some sort of a service for my family I have two lines both with broadband and manage to cobble together a workable service.
Recently though our entire street, numbers 1-17, have been moved to a street cabinet and can order fibre service. That is, apparently, everyone except us at number 18.
As the whole street was originally connected on the same exchange only cable bundle, this listing MUST be wrong. Unfortunately both my providers (TalkTalk and PlusNet) just read off the OpenReach database and are unwilling to escalate the error.
As an end user I can not talk to OpenReach.
Please can someone offer any advise on how this extremely frustrating situation could be resolved !!
Thank you so much in advance.