Over the last month I have been having issues with BT Infinity dropping out once every few nights around the 8-8.45pm mark, I have read this could be some sort of noise coming from something automatic like street lights etc but if this was the case would it not be the exact same and everynight?.
I did call BT about this and after a few calls they said they would change my line profile and I lost about 15meg but it was stable then the speeds increased and the issue returned. But I have had those speeds since day 1 in september of last year and nothing has happened until a month ago
I am using the HH5
5. VDSL uptime: 0 days, 00:00:34
6. Data Rate: 15972 / 67801
7. Maximum Data Rate: 15972 / 68782
8. Noise Margin: 6.0 / 6.3
9. Line Attenuation: 0.0 / 20.2
10. Signal Attenuation: 0.0 / 0.0
The line is currently in the test socket with a filter rather than the openreach supplied faceplate
Could anyone give some advice?