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Standard User tthom
(committed) Sun 26-Jul-15 21:44:16
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BT infinity to ?


[link to this post]
 
Hi,

Due to more price hikes by BT (As most know) I have decided to leave but for who? I was looking at talktalk and as much as I dislike them due to the way the handled buying AOL I would be saving about £12 per month, I decided to have a look at plusnet but according to their website and the chat advisor I can only get 40meg when I know I can get 68.

I am on the Drumchapel exchange

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User RobertoS
(elder) Sun 26-Jul-15 22:18:58
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Re: BT infinity to ?


[re: tthom] [link to this post]
 
What does this checker say on lines A and B about your FTTC estimates?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57676/14040kbps @ 600m. - BQM
Standard User tthom
(committed) Sun 26-Jul-15 22:22:00
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Re: BT infinity to ?


[re: RobertoS] [link to this post]
 
A - 60max 40min
B 50.2max 30min

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]


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Standard User RobertoS
(elder) Sun 26-Jul-15 22:34:13
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Re: BT infinity to ?


[re: tthom] [link to this post]
 
I would have thought Plusnet would accept you on the 76/19.5 product on those figures. Was it just their online checker you have been looking at?

Many long-term users are thinking of leaving Plusnet by the way. I've only been there since Feb 2012 but for two and a half years from then have been strongly recommending them. Only a couple of times in the next three months, and not at all now.

Almost certain to leave within a month.

There are ongoing problems with their infrastructure, and the BT-appointed in December 2103 CEO has, after a few earlier downgrades to CS, now really wrecked it.

I don't want to be with a company that can mess its customers around the way they now are being.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57676/14040kbps @ 600m. - BQM
Standard User tthom
(committed) Sun 26-Jul-15 22:38:23
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Re: BT infinity to ?


[re: RobertoS] [link to this post]
 
Yea it was,

To be fair I am not too bothered about plusnet I was more inclined to go with TalkTalk as the savings are great, I will be paying about £47 per month after BT's price rises or I could go with talktalk for £30 for 12 months then £36 after which still blows BT away..

I am a heavy user so I would prefer to have a totally unlimited package. I must add BT have been great since I had them before I got infinity and a year after infinity still going good apart from the drop out that happens most nights at the same time but I wont get into that

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User adslmax
(knowledge is power) Mon 27-Jul-15 00:00:51
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Re: BT infinity to ?


[re: tthom] [link to this post]
 
I am the same too. I was long term as a plusnet member for almost 8 years now. ADSL2+ and FTTC with PN.

The customer service went from excellent to downfall since as no ones at PN seem care anymore which it such ashame.

I am consider switch to pulse8 (talktalk business fibre 80/20)
Standard User tthom
(committed) Wed 29-Jul-15 14:19:52
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Re: BT infinity to ?


[re: tthom] [link to this post]
 
I decided to go with talktalk large fiber, but I am wondering about the 'estimate' I was given BTW estimate says 60 I get 67 and talk talk say 30-50.. Is this just to cover themselves

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User baby_frogmella
(fountain of knowledge) Wed 29-Jul-15 14:41:30
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Re: BT infinity to ?


[re: tthom] [link to this post]
 
In reply to a post by tthom:
I decided to go with talktalk large fiber, but I am wondering about the 'estimate' I was given BTW estimate says 60 I get 67 and talk talk say 30-50.. Is this just to cover themselves

I wouldn't worry too much about TalkTalk's estimates...they tend to be on the conservative side. When i was with them on ADSL2+ they told me my line could only support 9 meg yet i was getting 17-18 meg (no tweaking).On fibre they estimated i could only get 55 meg yet i'm syncing at 79.999 meg smile

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business Fibre 79999/20000 kbps
Powered by Asus RT-AC87R
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
Standard User tthom
(committed) Wed 29-Jul-15 14:43:11
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Re: BT infinity to ?


[re: baby_frogmella] [link to this post]
 
Thanks for that, are they good or as bad as everyone says?

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User baby_frogmella
(fountain of knowledge) Wed 29-Jul-15 14:49:23
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Re: BT infinity to ?


[re: tthom] [link to this post]
 
In reply to a post by tthom:
Thanks for that, are they good or as bad as everyone says?


Actual broadband is superb, customer service is pants over the phone which in a way is unsurprisng considering they charge peanuts. However their forum staff (UK based) are very helpful and can resolve most issues. Main reason i left TTR to join TTB was to get a static IP address, though the 7 day UK based top class support on TTB is very handy smile

Latest TBB latency graph
http://www.thinkbroadband.com/ping/share/9992c284bc7...

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business Fibre 79999/20000 kbps
Powered by Asus RT-AC87R
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°

Edited by baby_frogmella (Wed 29-Jul-15 14:53:21)

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