I've ordered BT FTTC today, I've paid extra for an "engineer install" which I presumed would mean the engineer who did the cabinet work would come to the house. After I placed my order it said activation is 23rd September, engineer visit is 24th September. To me that suggests a BT engineer is going to come to my house just to plug in the Homehub?
If that is the case then maybe if my line stats are fine after the activation I might cancel the engineer visit the day before and hopefully get a refund.
The reason I've requested an engineer install: Line Routing