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Standard User binary
(member) Mon 07-Sep-15 11:47:51
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ECI Openreach FTTC modem and router stats


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I've done a bit of searching around on this question, but I'm not totally clear of the answer.

I have the white Openreach FTTC modem from ECI - version ECI B-FOCuS V-2FUb/I Rev.B

It seems the only way to get router stats for this modem is to actually physically open it up and connect up to the printed circuit board (PCB) - there apparently isn't a way to do it without opening the modem box up, unlike the Huawei model.

My query is simple - have I understood that correctly, or have I been looking at out of date information?

TIA for any help.
Standard User BatBoy
(sensei) Mon 07-Sep-15 11:49:40
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Re: ECI Openreach FTTC modem and router stats


[re: binary] [link to this post]
 
That's the only way
Standard User binary
(member) Mon 07-Sep-15 14:27:03
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Re: ECI Openreach FTTC modem and router stats


[re: BatBoy] [link to this post]
 
Thanks for the quick reply... shame it's not possible without 'getting technical' but so be it.

I'm going to see what stats I can get out of the Home Hub 5 (it's a Plusnet Fibre connection so should work) - looks like you can only get a limited amount of info out of the HH5, but the RouterStatsHub software courtesy of John Owen seems to be a good way of doing it.


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Standard User BatBoy
(sensei) Mon 07-Sep-15 14:27:48
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Re: ECI Openreach FTTC modem and router stats


[re: binary] [link to this post]
 
As long as its a HH5A
Standard User b4dger
(knowledge is power) Mon 07-Sep-15 15:02:46
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Re: ECI Openreach FTTC modem and router stats


[re: binary] [link to this post]
 
FWIW - I'm currently using an ECI - yep it's a pain not having line stats.
The only way I've found to monitor the health of my line is to keep an eye on my IP Profile using BT's official checker.

This link bypasses the first speed test so you can see your IP Profile quicker: http://www.speedtest.btwholesale.com/PerformanceTest...

Standard User binary
(member) Mon 07-Sep-15 15:51:19
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Re: ECI Openreach FTTC modem and router stats


[re: b4dger] [link to this post]
 
In reply to a post by b4dger:
FWIW - I'm currently using an ECI - yep it's a pain not having line stats.
The only way I've found to monitor the health of my line is to keep an eye on my IP Profile using BT's official checker.

This link bypasses the first speed test so you can see your IP Profile quicker: http://www.speedtest.btwholesale.com/PerformanceTest...


Thanks, I hadn't thought of doing that. Useful URL too!

Presumably this only works for those whose FTTC service is delivered via BT Wholesale, so it wouldn't work for Sky or TalkTalk customers (at least those at LLU exchanges)... unless I've misunderstood things.
Standard User binary
(member) Mon 07-Sep-15 16:01:14
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Re: ECI Openreach FTTC modem and router stats


[re: BatBoy] [link to this post]
 
Yeah, it's a HH5A.

Thanks for your help BatBoy.
Standard User BatBoy
(sensei) Mon 07-Sep-15 16:19:22
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Re: ECI Openreach FTTC modem and router stats


[re: binary] [link to this post]
 
Cheers smile
Standard User RobertoS
(elder) Mon 07-Sep-15 19:21:05
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Re: ECI Openreach FTTC modem and router stats


[re: b4dger] [link to this post]
 
Brilliant link! Thanks smile.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
Standard User b4dger
(knowledge is power) Fri 11-Sep-15 12:34:17
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Re: ECI Openreach FTTC modem and router stats


[re: binary] [link to this post]
 
In reply to a post by binary:
Thanks, I hadn't thought of doing that. Useful URL too!

Presumably this only works for those whose FTTC service is delivered via BT Wholesale, so it wouldn't work for Sky or TalkTalk customers (at least those at LLU exchanges)... unless I've misunderstood things.
Yes that's right - it must be BT based to work.

NB. I posted this while I have a line issue of my own frown
Last weekend I lost half my VDSL speed - restarted router etc. rechecked IP Profile and it was still half my normal one. Picked a phone up and found it was dead. Tested in TEST socket, still dead.
xDSL only needs one wire to limp along while voice needs two wires - so I guess I've a breakage along the way.
I've been in the hands of Zen (my line provider) and OpenReach ever since... #Painful.

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