I believe BT have a retentions department. If you rang them saying you are about to leave because the "New Customer" deal on FTTC is not available to you, the result may be of interest to you.
Wise to gen up on other provider's offers first of course, so you can compare whatever offer is made against those as well as the New Customer deal. The second offer may be even more interesting
Good luck, and please let us know if you do get an offer, and what you do.
Edit - Note - the retentions department, not the sales department.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk.
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Edited by RobertoS (Mon 14-Sep-15 14:02:59)