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Standard User tthom
(committed) Sat 26-Sep-15 11:03:32
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Talktalk to BT delay


[link to this post]
 
Hi all,

I am moving from Talktalk fiber to BT infinity and when I placed my order I was given a date of 20th of September then it was moved to the 25th, Now that's been and gone I am still with talktalk

I have phoned BT to find out the problem and they have now told me the line wasn't handed over by talktalk until the end of the 25th and is now a BT retail line, But I am still receiving talktalk down the line which shouldn't be happening if the line has been took over

Also all the backend work has been done just work needs done at the exchange

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY/TalkTalk for 1 month/BT INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User RobertoS
(elder) Sat 26-Sep-15 12:16:25
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Re: Talktalk to BT delay


[re: tthom] [link to this post]
 
Did they tell you the new expected date?

Have you tried connecting the Home Hub?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. - BQM
Standard User tthom
(committed) Sat 26-Sep-15 12:18:21
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Re: Talktalk to BT delay


[re: RobertoS] [link to this post]
 
They said it should be live on Monday, no I haven't tryed the home hub not sure why that would work as I'm still getting talktalk down the line although I'm no expert

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY/TalkTalk for 1 month/BT INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]


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Standard User RobertoS
(elder) Sat 26-Sep-15 12:31:49
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Re: Talktalk to BT delay


[re: tthom] [link to this post]
 
It has been reported that just as with ADSLx both connections can be live on a line for a day or so, though much rarer on FTTC. Seeing as BT said it won't be live until Monday that wouldn't seem to be the case here.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. - BQM
Standard User tthom
(committed) Sat 26-Sep-15 12:33:09
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Re: Talktalk to BT delay


[re: RobertoS] [link to this post]
 
I may try it later because the person sad it's ok bt's hands now so we shall see

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY/TalkTalk for 1 month/BT INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User tthom
(committed) Sat 26-Sep-15 17:24:39
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Re: Talktalk to BT delay


[re: RobertoS] [link to this post]
 
I unplugged the talktalk router and put the bt home hub in to no avail, but I put the talktalk router back in now it's showing solid red for an Internet connection

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY/TalkTalk for 1 month/BT INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User RobertoS
(elder) Sat 26-Sep-15 19:59:11
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Re: Talktalk to BT delay


[re: tthom] [link to this post]
 
Have you put the Home Hub back then? If that still doesn't work now, which is a couple of hours after the TT went dead, it might be worthwhile ringing BT again and asking them to activate your account if that hasn't been done.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. - BQM
Standard User tthom
(committed) Sat 26-Sep-15 20:01:01
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Re: Talktalk to BT delay


[re: RobertoS] [link to this post]
 
Yes but still not working...

I called them and they said it won't be on till Monday as they are doing some work to fix the line but I am guessing it's something to do with my drop outs I had when I had bt but never when I was with talktalk

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY/TalkTalk for 1 month/BT INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User RobertoS
(elder) Sat 26-Sep-15 20:04:55
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Re: Talktalk to BT delay


[re: tthom] [link to this post]
 
Hmmm.

That sounds like rhubarb frown.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. - BQM
Standard User tthom
(committed) Sat 26-Sep-15 20:06:23
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Re: Talktalk to BT delay


[re: RobertoS] [link to this post]
 
What I don't get is it was working until I unplugged talktalks router can't be that good of timing

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY/TalkTalk for 1 month/BT INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
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