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Standard User keith969
(member) Sun 25-Oct-15 13:01:23
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strange event log message from HH5


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My HH5 reconnects regularly, at least once a week. I took a look at the even log this morning and was puzzled by this entry which happened twice:

07:41:12, 25 Oct. (1105748.290000) CWMP: session closed due to error: No response
07:41:12, 25 Oct. (1105747.890000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username

What is this URL it is trying to connect to and why should it fail?
Standard User vit0
(member) Sun 25-Oct-15 13:05:03
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Re: strange event log message from HH5


[re: keith969] [link to this post]
 
In reply to a post by keith969:
My HH5 reconnects regularly, at least once a week. I took a look at the even log this morning and was puzzled by this entry which happened twice:

07:41:12, 25 Oct. (1105748.290000) CWMP: session closed due to error: No response
07:41:12, 25 Oct. (1105747.890000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username

What is this URL it is trying to connect to and why should it fail?


I believe this is your HomeHub doing a firmware / software /config update check via TR-069. I'd imagine it's failing due to something at BT's end.

Lee
Standard User keith969
(member) Sun 25-Oct-15 13:20:16
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Re: strange event log message from HH5


[re: vit0] [link to this post]
 
hmm, I kind of guessed so. If I try to access that URL from a web browser it just hung...


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Standard User BatBoy
(sensei) Sun 25-Oct-15 13:31:41
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Re: strange event log message from HH5


[re: keith969] [link to this post]
 
The end of the server name is truncated in the log. It is actually motive.com
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