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Standard User keith969
(member) Sun 01-Nov-15 12:40:23
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Download speed degradation


[link to this post]
 
When our village had FTTC enabled in July, I switched from ADSL2+ to BT Infinity 2. At first the speed was not too bad but being 500m from the cab I guess 54/8 is to be expected, but now its down to this:

http://www.thinkbroadband.com/speedtest/results.html...

The upload actually seems to have got slightly better but the download has gotten a lot worse. What could be the cause of this? Increased crosstalk due to more users signing up? It's a bit disappointing as basically I'm getting Infinity 1 speeds at Infinity 2 prices...
Standard User BatBoy
(sensei) Sun 01-Nov-15 12:45:52
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Re: Download speed degradation


[re: keith969] [link to this post]
 
Do you have G.INP ?
Standard User mlmclaren
(fountain of knowledge) Sun 01-Nov-15 12:58:06
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Re: Download speed degradation


[re: keith969] [link to this post]
 
Seems like crosstalk is the issue, BT should let you downgrade to Infinity 1.

What are the estimates for your line, yo can find these at the BT Wholesale Checker by entering your phone number or full address


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Standard User keith969
(member) Sun 01-Nov-15 13:04:58
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Re: Download speed degradation


[re: mlmclaren] [link to this post]
 
Currently (although they were higher when I signed up):


Featured Products
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Downstream Range(Mbps)
Availability Date
High Low High Low
FTTC Range A (Clean) 51 35 12 7.2 -- Available
FTTC Range B (Impacted) 43.5 25 12 5.5 -- Available
WBC ADSL 2+ Up to 13 -- 7.5 to 17.5 Available
WBC ADSL 2+ Annex M Up to 13 Up to 1 7.5 to 17.5 Available
ADSL Max Up to 8 -- 7 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available
Copper Multicast -- -- -- Available

For all ADSL and WBC Fibre to the Cabinet (FTTC or WBC SOGEA) services, the stable line rate will be determined during the first 10 days of service usage.

This line has jumpers in place.

Edited by keith969 (Sun 01-Nov-15 13:06:49)

Standard User keith969
(member) Sun 01-Nov-15 13:06:04
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Re: Download speed degradation


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Do you have G.INP ?


How do I find that out? I have a HH5 which does seem to give much useful info...
Standard User BatBoy
(sensei) Sun 01-Nov-15 13:13:15
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Re: Download speed degradation


[re: keith969] [link to this post]
 
First, find out if your cabinet is a Huawei or an ECI http://www.kitz.co.uk/adsl/cabinet-lookup.htm
If it's an ECI it currently doesn't offer G.INP.

Then check your modem. There's a label on the bottom.
If it's a HH5 Type A, it doesn't support G.INP. If it's a HH5 Type B, it does.
Standard User RobertoS
(elder) Sun 01-Nov-15 13:17:55
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Re: Download speed degradation


[re: keith969] [link to this post]
 
On Infinity 1 your speedtest result would be 38.7Mbps absolute tops. Upstream probably unchanged.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59997/15142kbps @ 600m. - BQM
Standard User mlmclaren
(fountain of knowledge) Sun 01-Nov-15 13:39:16
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Re: Download speed degradation


[re: keith969] [link to this post]
 
In reply to a post by keith969:
FTTC Range A (Clean) 51 35 12 7.2 -- Available
FTTC Range B (Impacted) 43.5 25 12 5.5 -- Available

All I can suggest is asking BT to be downgraded to Infinity 1 then smile

PS. This
In reply to a post by BatBoy:
If it's a HH5 Type A, it doesn't support G.INP


...is unproven and my neighbours BT Hub seems to say opposite...
Standard User RobertoS
(elder) Sun 01-Nov-15 13:58:09
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Re: Download speed degradation


[re: mlmclaren] [link to this post]
 
In reply to a post by mlmclaren:
In reply to a post by BatBoy:
If it's a HH5 Type A, it doesn't support G.INP
...is unproven and my neighbours BT Hub seems to say opposite...
Where does it say it? In its GUI, or telnet output?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59997/15142kbps @ 600m. - BQM
Standard User keith969
(member) Sun 01-Nov-15 14:13:05
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Re: Download speed degradation


[re: BatBoy] [link to this post]
 
Thanks BatBoy,

It looks like a Huawei. Cab 2 in Chinnor. And I have a HH5 type A.

Question is will BT allow me to downgrade as effectively I renewed a contract with them in July...
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