Hoping someone with more knowledge of broadband can help me out some.
Iím moving to a new build house and Iíve been informed that it covers FTTP, which whilst I was originally excited is proving to be a bit of a nightmare to sort out. After doing some research I realised that not everyone seems to offer FTTP service, but I finally managed to track down ZEN internet who seem to offer this, and have a fairly good reputation from what Iíve seen.
Now, ZEN were more expensive for the internet than I usually pay, but with the faster speeds and having been told that I would not require a phone line (thus making the cost about comparable to what I pay now) I was happy to go ahead, ZEN have now sent me an automated email saying that they cannot proceed without a phone line installed, but I was under the impression, from the pitch the sales guy gave me, that FTTP did not require this, is this correct? Iím waiting to hear back from ZEN about why I was asked for this, it is possible that the automated message went out in error.
My second question, Iíve been told that I will require a cable modem and a wireless router with a VLPN, ZEN do not provide these apparently, but having looked on a few forums and reading reviews I have no idea what I actually require here Ė is anyone able to point me in the right direction? Maybe even recommend a couple of options for me?