Up until late September 2014, the checker at https://www.btwholesale.com/includes/adsl/main.html said that FTTC should be available from Kentish Town exchange cabinet 29 on September 30th 2014. A few days before this date (I was checking frequently, itching to order — I had even picked out an ISP and hardware), it changed to: “At this time we cant [sic] provide a delivery date for this cabinet.”
I contacted Openreach at the time to find out what was happening. Three weeks later, I received this reply:
Thank you for your email. Apologises for the delay. Regarding the delay for KENTISH TOWN exchange cabinet 29.
The estimated completion date that we have for this cabinet is late January 2016. At the moment the project is in DSLAM phase. I have gone through LLUMS and found work is in progress.
Please check this case with us again on December 2015.
So I waited.
As it is now December 2015, I contacted Openreach again. Their reply was disappointing:
Thank you for taking the time to contact us.
You are connected to KENTISH TOWN exchnage cabinet 29 .
I am really sorry, but having investigated our network data, we are not currently able to supply you with a fibre broadband service from our existing network.
I appreciate this is disappointing news.
I would like to reassure you of our ambition to bring superfast broadband to as much of the UK as rapidly as possible.
We are pushing ahead to complete one of the most ambitious and largest rollouts of fibre broadband anywhere in the world.
Our £3bn investment coupled with the government’s BDUK programme means fibre currently passes 80% of homes and businesses in the UK.
We are working in partnership with the majority of councils across the UK to increase the fibre broadband footprint to over 95% by 2017.
We appreciate this is of little comfort if you cannot access the superfast fibre network yourself.
Unfortunately your property is not currently included in the network roll-out because after our initial survey, it was established that this cabinet would not be viable for Openreach to upgrade.
However, this is not necessarily the final position. Plans do change as our network grows and it’s worth keeping an eye on our website (http://www.superfast-openreach.co.uk/) where we publish the very latest fibre coverage information.
For further information regarding Government initiatives within your area please visit http://superfast-openreach.co.uk/rural-broadband/ which covers all areas and not just rural.
Another possible option is to think about getting together with neighbours or a local community group and raising the money to help build the network yourself.
We do have options for privately funded fibre cabinets in some places. We cannot always guarantee this will be feasible in all cases, but we would be willing to look at it if this is an option that you would like to pursue.
If you would like to contact the team, please email email@example.com.
Thank you again for taking the time to write to us and although I appreciate this is not the answer you are looking for,
I hope it can help you understand that we have a real commitment to delivering superfast broadband to the people and businesses of Britain.
I am sorry that we have not yet been able to provide you with this service and we really do hope that this position will change in the future
I visited http://superfast-openreach.co.uk/rural-broadband/ but it just confirmed what I already knew: neither Broadband Delivery UK nor the Superfast Extension Programme cover anywhere in Greater London.
So if like me you’re connected to Kentish Town exchange cabinet 29, you’re in the unfortunate 5% of the population who will never get fibre.