I bought a new build house and just had bt infinity 2 installed. The advertised speeds on the BT website were between 60MB-79MB. On the btwholesale checker the results showing up are:
FTTC Range A (Clean) 79.2 59.7 20 18.8
FTTC Range B (Impacted) 71.4 46.2 20 13.9
However, when the openreach engineer come to upgrade from the copper broadband to FTTC, he tested the service and said I could only get 40MB download and 2MB Upload. This is more a less what I am getting on the speedtests on the computer (35.53MB down and 1.83 Up). I am completely shocked with the 2MB upload speed. Something has to be wrong with the connection either here in the home or in the cabinet. I can't understand that I only get 2MB upload when I should get at least 7 times that. The cabinet is just down the road, no more than 400m from the house.
I really need a faster upload and I bought this house because the expected speeds where much higher. I do a lot of photography work and I need to do massive uploads to the cloud. Does anyone know what might be the problem and what I can do to try to sort this out? Any similar experiences here on the forum?
Many thanks for your help. Really Appreciated.