My line checker on the OpenReach where and when checker has said for the last month that my line is accepting orders for FTTP and then directs me to BT Retail which then says it isnt...
My BDUK provider (Fastershire) have also checked and said it has all been commissioned and that yes it is ready to accept orders but I think they use the same database as Openreach. I naively assumed that the the DSL checker used the same database but obviously not.
It's been like it for a month now and I assume the BT DSl database gets updated more frequently than that..
Not sure what to do now. The people who set it up say it is ready but the people who I place the order is say it isnt. Both direct me to each other to sort it out..
FWIW Our village is too far from the cabinet for FTTC hence FTTP. The cables are laid, fibre trays all done on the telegraph poles and commisioning completed.
Any suggestions gratefully received.