hi, i was just wondering if i could get some help. My phone line dropped the other day when some openreach engineers accidentally disconnected the line from the telephone pole outside whilst they were putting in a new fibre cable on the pole, i went out to ask them if they were the cause of it, they shrugged and drove off. 2 days later another openreach engineer is sent out to fix my phone line. He fixes it in minutes then tells me i should be able to get fibre already (been waiting for 4 years) as the cabinet is live and has been for a while but with the caveat YOU MUST BE WITH BT. I know some neighbours have fttp so i thought i'd find out. So i phone up BT, give them my info and they tell me no. no plans in your area. the cabinet is not live. you cant get fibre.
if anyone can help i'd love to know if the area has any plans to upgrade and if the cabinet is actually live or not.. it's been such a confusing time trying to find out.
so the details: SHREWSBURY EXCHANGE - Cabinet 27 - postcode SY1 3EU
when i do the dsl wholesale checker i don't get fttc or fttp just the adsl+ at a whopping 2mbps so 2 kids streaming youtube and another on his xbox live is impossible. would love to know finally if there is any chance of getting fibre.