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Standard User dan_miles86
(newbie) Wed 09-Mar-16 23:47:33
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Terrible XLN / TalkTalk. Can I cancel?

[link to this post]
After months of waiting I managed to get my connection installed with XLN. Just happens to be in the same location as another existing connection from Plusnet.

Both using the same draytek router and set up the same. Link speeds are roughly identical, XLN being slightly better.

However real world Plusnet get me 72/19mb, TalkTalk 50/12mb. Jitter is even worse, nice smotth 30ish ms ping from Plusnet, anything from 13ms to 1000ms with TalkTalk. This makes it unusable. My VOIP, VPN, video streaming all drop regularly.

Any ideas how I can get out of the contract as they say there isnt a fault, live with it! Trying the TBB monitors below to see if the results are the same.


Standard User RobertoS
(elder) Thu 10-Mar-16 01:07:07
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Re: Terrible XLN / TalkTalk. Can I cancel?

[re: dan_miles86] [link to this post]
Welcome to the forums Dan.

Is the XLN connection in use at the moment, 1:05am, with PN idle? Or are both idle?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM

Edited by RobertoS (Thu 10-Mar-16 01:08:54)

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