Not in a good way.
Residents connected to Bedford (SMBF) 49T, ~100 people, have consistently been left in the dark and frustrated. This is due to the complete inadequacy of OpenReach/BT to provide, sensible, information regarding the upgrade to superfast/fibre
A little history:
Circa 2010 Exchange was enabled for fibre - dates for FTTC constantly moved back since
March 2013 - FTTC cabinet erected
August 2014 - Informed by OpenReach that the FTTC cabinet construction was a mistake
March 2015 - Batteries changed in the FTTC cabinet
August 2015 - coeff 96 fibre installed in cable chamber at 49T
August 2015 - cabinet 44T enabled for FTTP, under BDUK even though 70% connected to cabinet can get VM. Installation to houses connected to 44T happening from 49T!!
January 2016 - OpenReach 'When can i get fibre' updated to show 'In Scope'
January 2016 - 40 residents sign up to 'No one left behind'
April 2016 - OpenReach cannot provide any update on 'No one left behind'
May 2015 - OpenReach 'When can i get fibre' updated to 'Connect'.
Just been told that this last update is 'erroneous'!!!
Can anyone here get information as to what is actually happening? Or let me know who/how I can obtain the information?
Our estate in crawley was the same with BT continuously putting the date back from 2010 and always saying that next month would be the date it would go live
Well 6 years on, we do now have fibre and at the full speed despite their website saying we would only get a speed of 15 mbps
The reality is BT wouldn't have a clue' there business is all PR based and if it were not for their past history of providing the phone infrastructure and the vast profits they make by not only the public but also isp's being tied up in to this web of madness they would have gone bust years ago
We just have thank god that they are not part of any other types of business where life could be at risk although Iím sure other members of this forum would say Iím wrong on that and that there business model runs deep
Hope you get things sorted this year
as for contacting anyone at BT and iv'e spoken to them all over the years at the top level i would say don't waste your time as you will get nowhere
Wilders Security Admin
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