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Standard User GorillaWheels
(member) Sat 14-May-16 15:43:41
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SSE Talk Anytime Broadband & Calls package


[link to this post]
 
I've been looking at changing from an EE Adsl 2+ anytime calls package as I'm out of the minimum term and SSE's current talk anytime with fibre broadband up to 76 Mbps for 18 months deal really caught my eye for value £21 p m.

Anyone already signed up for this offer, what are SSE like, and how do you rate the Technicolor router they provide?

I realise others may have an opinion, but I'm trying to get feedback/review from anyone actually with SSE or previously with them. Cheers.

Dave in the Peoples Republic of Cumbria.

EE ADSL2+ 8 Mbps down / 0.94 Mbps up
Standard User rjh321
(member) Sun 15-May-16 09:12:03
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Re: SSE Talk Anytime Broadband & Calls package


[re: GorillaWheels] [link to this post]
 
The deal looks good so I have just signed with them for Ultrafast Fibre after being with Plusnet for many years. I am currently paying over twice as much for the same service. In addition I will get £131.30 cashback through Topcashback. In 18 months I will need to reevaluate my options.
As I am not yet connected (it's a week since I signed up with them and they say three weeks to connect), I don't yet know how the service behaves, but I will report back when I have more information. Yesterday, I received my Welcome Pack.
Standard User GorillaWheels
(member) Sun 15-May-16 16:42:44
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Re: SSE Talk Anytime Broadband & Calls package


[re: rjh321] [link to this post]
 
Thanks for the reply rjh321, I look forward to reading how things go for you with SSE and I'll take a look at Topcashback, I've heard of those cash back deal things but never looked at any sites.

Dave

EE ADSL2+ 8 Mbps down / 0.94 Mbps up


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Standard User rjh321
(member) Thu 19-May-16 16:58:23
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Re: SSE Talk Anytime Broadband & Calls package


[re: GorillaWheels] [link to this post]
 
Progress so far - I received the free router today (no delivery charge either). It's a Technicolor TG589vac which is a combined dual band 802.11ac modem/router, quite an improvement on what I've got now.

I also received an email telling me that the service will start on 31st May and they will send an engineer that morning. I was surprised at that as I already have the same fibre package (80/20) so I phoned SSE. They have the usual wait to get through but they give you the option to phone you back, which I took. There was still a short wait when they phoned me back which I reported to the advisor and she promised that that would be looked into. Anyway, they like to send an engineer to ensure all is OK. Also, he will fit a newer master phone socket with the sockets side by side - mine are above each other. I'm not sure that's correct but we'll see what the engineer says.

So it's looking good at present. SSE seem to be on the ball.
Standard User Discus
(experienced) Thu 19-May-16 17:56:09
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Re: SSE Talk Anytime Broadband & Calls package


[re: GorillaWheels] [link to this post]
 
I emailed them some questions at the weekend, still had no answer frown

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website
Standard User Discus
(experienced) Thu 19-May-16 17:57:03
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Re: SSE Talk Anytime Broadband & Calls package


[re: rjh321] [link to this post]
 
Was there still a connection charge? I'm trying to work out if it applies to migrations as it isn't very clear.

Thanks

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website
Standard User adslmax
(knowledge is power) Thu 19-May-16 18:42:19
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Re: SSE Talk Anytime Broadband & Calls package


[re: rjh321] [link to this post]
 
Beware of usage capped 100GB per month say on T&C. I would avoid it.
Standard User bob12345
(regular) Thu 19-May-16 19:09:28
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Re: SSE Talk Anytime Broadband & Calls package


[re: adslmax] [link to this post]
 
Do you make these things up adslmax?

There is no such usage cap mentioned in their t and c.

They advertise their broadband as : Truly unlimited downloads stream and download as much as you like

Taken from : SSE Superfast Fibre broadband / SSE Ultrafast Fibre
Broadband: D511 product range

We offer two broadband packages in the D511 product range which provide varying
download speeds but each has an unlimited data usage allowance. However there are
factors affecting the speed of data transfer and hence the amount of data that can
be downloaded/uploaded on any given day, such as your maximum line speed using
these fibre products as well as network capacity. Adverse weather conditions, internal
wiring, electrical interferences, network congestion and technical restrictions of your
browsing device, may all affect your data usage and are beyond our control

They do have traffic management though

Broadband Traffic Management Policy
Our network operator undertakes traffic management to ensure that our customers
receive optimum performance at all times.
The principles of this network management policy are:
To make sure that time-critical applications like Voice over Internet Protocol
(VoIP) are always prioritised.
To protect interactive applications like web-browsing and Virtual Private
Network (VPN) from non-time sensitive download traffic.
To flex the network under demand to cope with normal peaks and troughs
from day to day and month to month.
To flex the network in the event of unusual demands in traffic or disaster
situations such as a network failure.
To provide a 'quality of service' effect, meaning multiple applications running on
the same line interact with each other effectively, and use of high demand protocols
like Peer-to-Peer (P2P) doesn't swamp time-sensitive traffic such as online gaming or a
VoIP call.
Traffic types are identified in real-time based on a combination of port, source IP
address and DPI signature detection. This allows our network operator at any given
time to manage the network capacity and prioritise time sensitive traffic by reducing
the throughput of the other less time sensitive protocols

Edited by bob12345 (Thu 19-May-16 19:19:58)

Standard User kasg
(knowledge is power) Thu 19-May-16 20:38:59
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Re: SSE Talk Anytime Broadband & Calls package


[re: rjh321] [link to this post]
 
Wow, that looks like an unbeatable price for 18 months, less than £14 a month after cash back (Quidco is £130), including line rental with any time calls. I can't see any reason not to go for it once my Plusnet contract is up at the end of June. It's a shame you can't get it even cheaper without the any time calls, which I don't really need.

Kevin

plusnet Unlimited Fibre - sync 66999/19999 at approx 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User RobertoS
(elder) Thu 19-May-16 22:33:48
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Re: SSE Talk Anytime Broadband & Calls package


[re: bob12345] [link to this post]
 
In reply to a post by bob12345:
They do have traffic management though

Broadband Traffic Management Policy
Our network operator undertakes traffic management to ensure that our customers
receive optimum performance at all times.
The principles of this network management policy are:
To make sure that time-critical applications like Voice over Internet Protocol
(VoIP) are always prioritised.
To protect interactive applications like web-browsing and Virtual Private
Network (VPN) from non-time sensitive download traffic.
To flex the network under demand to cope with normal peaks and troughs
from day to day and month to month.
To flex the network in the event of unusual demands in traffic or disaster
situations such as a network failure.
To provide a 'quality of service' effect, meaning multiple applications running on
the same line interact with each other effectively, and use of high demand protocols
like Peer-to-Peer (P2P) doesn't swamp time-sensitive traffic such as online gaming or a
VoIP call.
Traffic types are identified in real-time based on a combination of port, source IP
address and DPI signature detection. This allows our network operator at any given
time to manage the network capacity and prioritise time sensitive traffic by reducing
the throughput of the other less time sensitive protocols
Looking remarkably like a Plusnet reseller.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
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