i have just been put on FTTP 330 as of end of may (it took over 6 months! but its here now
I have been in contact with bt regarding speeds
- Off peak i get 240 - 310 download range typically 280+
- Peak times 4pm till midnight it has a range from 76 - 250 with it consistanly being under 200
i have been montering the connection since install, as of last week i have been doing it hourly and sending the information via the bt wholesale futher diagnostics button as i was informed by the technical department that this will collect evidence to send to wholesale as they would need proof.
Today i have been in contact again (they did not follow up this on Monday as promised, so i called) to be told that its contention and the only option i would have if I'm not happy is to downgrade to infinity 3 etc wholesale will refuse to do anything regardless of any proof. I did escalate as far as i could (the manager of the department) who basically told me the same thing.
In my small area it was EO lines that got FTTP covers 24 houses, i believe i am one of the first, the manifolds i can see are empty apart from my line. the rest of the area is on FTTC.
Has any one else experienced this? Is this something that is just "one of those things"
Any thoughts or advice?