We have recently got the cabinet enabled within the last week. BT, Sky, Plusnet, EE all can provide us with fibre now if we placed an order. However we use utility warehouse and would like to take up the deal with them for 25% off broadband. They use TT to provide their broadband and currently cannot tell us when it will be available!
I have tried contacting TT direct but they say it's not available and don't know when it will be. To be honest it probably should be ringing alarm bells that they have poor customer service and not to go with them even if its 25% less!
Just wondering if in general some ISP's are slow to the game. If so how long would I expect to need to wait? Another cabinet in the next village (connected to the same exchange) went live 3rd June and a check on a property there shows they can't get it through TalkTalk either.
I assumed that FTTC meant it was all Openreach equipment and TalkTalk didn't have to put equipment in the exchange. Does it make a difference if prior to FTTC being available the exchange was not LLU and our ADSL was provided via BT's Extended Network? From what I have been reading online - it does not, but I could be wrong!