In the first few days I was connected to SSE Daisy I felt something was wrong or bad, whichever way you look at it. I downloaded fixed 100Mb Winzip files from here and was seeing file download speed of 130kbps taking over 10 minutes to finish. I didn't think that was fair for the SSE UltraFast broadband service.
Next stop before I came here was to try the BT (BTW) tests. It came back with around 30Mbps when in the past I know I can run to over 70 Mbps and the BT test website says I can get a guaranteed minimum speed of 65Mbps. On the second BTW test screen I saw a range of speeds to my phone number fixed at 32Mbps. Now that seemed strange, because the figure as far as I know is a BTW contract figure with the ISP and not a line test derived result.
I complained then after a couple of days trying to work out what the ISP were up to I re-visited the BTW diagnostics line test and was pleased to see my maximum speed was now over 70Mbps but horrified to see the acceptable speed range was now 40-70 Mbps with my actual speed sitting at under or just over 40.
Then I started doing TBB tests and for the first time was able to reach some conclusions (Thanks TBB). I had already been to several of the 'other' speed test sites and saw 75Mbps. What's up with this ISP?
Now I think I know. The TBB test comes back with results like this:
The Avg TBB download rate is what I get in practice for file downloads using Windoze 'Save As' therefore my Winows and anti virus updates could take forever. The X6 result agrees with the maximum figure I get from other speed comparison sites, so they must be using optimistic speed test algorithms. I can prove it is not my system by using a multi thread downloader on the TBB test file.
I need help here. Does anybody think peak speeds performance based on multi threaded downloads is an Ultrafast Broadband service? I am now regretting my switch and I have to consider my next step unless those with more knowledge here can tell me service providers can fall back on peak speeds in their service promise? Using the TBB tests with my limited knowledge has been an eye opener. Are all ISP's claiming to offer competitive products, based on peak speed values unrepresentative of real world file downloading from a fast server with short pings? Do they agree wide acceptable speed windows to limit average speed downloading in order to hide behind peak burst speeds? If anybody is on the Infinity super package or equivalent Plusnet, what acceptable speed range do you see in the BTW further diagnostics screen?
Edited by voxmagna1 (Fri 01-Jul-16 17:09:20)