I received a response after my second request (using the form method), however I believe that the service is completely automated now - I've received a response at 1AM in the morning with the generic information, despite the top of my message stating in caps that the normal response isn't what I'm looking for.
Oh, I still get responses from them, in fact the last one I got from them was on 5th July i.e. a month ago.
You do sometimes get an automated first response and they then get back to you within 10 days.
I presume the enquire email address is manually read and responded to? I thought they shut down their customer contact email years ago.
Well the enquire email address is read by everyone there, but they send the emails using their individual email address, I am starting to get a collection LOL.
Edited by PaulKirby (Fri 05-Aug-16 03:43:12)