Completely out of the blue, 2 OpenReach engineers knocked on my door yesterday morning saying there's a fault on my line resulting in their servers always showing me as dropping the connection. They then proceeded to fit a new faceplate and went on their merry way. However I was still syncing at 46Mbps; the engineer said he was surprised I could connect at all but made no mention of the slow speed.
Fast forward to the day after, which is obviously today, and the speed is now 45Mbps, it hasn't moved up; in fact it's dropped 1Mbps, probably as I rebooted the router a couple of times during the day?
Anyway, I was now worried the DLM has "settled" on this lower speed so I called BT and they advise to turn off the router and turn it back on after half an hour, which will apparently force a retrain of the line. I did this some 5 hours ago and I'm still connecting at 45Mbps, I've not rebooted since tho as that seems to make the connects lose a few Kbps.
My line stats look pretty good to me, but I'm not really up on VDSL:
0 Days, 4 Hours 47 Minutes 41 Seconds
14.27 kbps / 44.71 kbps
Maximum data rate:
14273 / 44709
6.1 / 6.4
It looks like the 45Mbps is an artificial cap? Those stats to me suggest the line is capable of much more?
Does turning the modem off for half hour force a retrain?
Should I wait a couple of days or speak to them again tomorrow?
Edited by SpecChum (Tue 23-Aug-16 22:27:28)