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Standard User broadlydefined
(newbie) Sat 17-Sep-16 18:51:03
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Government, Aliens or Pirates are stealing my packets? Wcid?


[link to this post]
 
What can I do? I'm losing packets in every direction to every website...

My provider (Talktalk) says they've tested everything from my router, to their end of things... and they can't find any faults.

I'm losing at least 10% of my packets.
I'm doing traceroutes... I'm losing 50% on the way to google. I can't play games...

They get lost on various hops. But predictably on certain sites.

What can I do?

Thank You.
Administrator MrSaffron
(staff) Sat 17-Sep-16 18:53:50
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: broadlydefined] [link to this post]
 
All depends at which point in the journey the packets are lost...

Is there packet loss to the first hop after the routers IP address?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User broadlydefined
(newbie) Sat 17-Sep-16 18:57:27
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: MrSaffron] [link to this post]
 
no, I can't say there ever is.


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Standard User BatBoy
(sensei) Sat 17-Sep-16 19:03:57
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: broadlydefined] [link to this post]
 
What router are you using?

Please post a traceroute showing this packet loss.
Standard User broadlydefined
(newbie) Sat 17-Sep-16 19:32:31
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: BatBoy] [link to this post]
 
I don't know how to embed pictures so they show up...

Here are links to Pictures of:

Talktalk logo

https://s17.postimg.org/mrezn81r3/image.png

Talktalk Routet Model (HUAWEI HG633)

https://s3.postimg.org/55coawkqb/image.png

Google Traceroute (I did get packet loss after the router this particular time)

https://s15.postimg.org/dp043eavf/image.png

Star Wars Battlefront Servers (the test I run most of the time, and we just experienced an uncharacteristic spike in the internet, which caused a 1% packet loss at the source + edit: I can't believe the ping difference, I don't know what just happened)

https://s15.postimg.org/71j6f78y3/image.png

Edited by broadlydefined (Sat 17-Sep-16 19:38:36)

Standard User BatBoy
(sensei) Sat 17-Sep-16 20:08:47
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: broadlydefined] [link to this post]
 
Are you measuring this over wifi, homeplugs or ethernet?
Standard User uno
(knowledge is power) Sat 17-Sep-16 20:09:25
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: broadlydefined] [link to this post]
 
How do you connect to your router?

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User broadlydefined
(newbie) Sat 17-Sep-16 20:20:06
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: uno] [link to this post]
 
Wi-fi antenae I bought with my computer
Standard User uno
(knowledge is power) Sat 17-Sep-16 20:21:25
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: broadlydefined] [link to this post]
 
Rule that out first.

Try with a cable to the router and turn wifi off on the computer/device.

If the packet loss does not occur, your wifi is the issue instead of the connection.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User broadlydefined
(newbie) Sat 17-Sep-16 20:23:51
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Re: Government, Aliens or Pirates are stealing my packets? W


[re: uno] [link to this post]
 
I don't have a 3 room long cable, yet.
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