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Standard User IanBB
(committed) Tue 11-Oct-16 22:51:38
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Re: Plusnet FTTC 60Mbps cap removed


[re: Justyn] [link to this post]
 
The Plusnet Hub one can display a lot more information.

From the routers home page click Troubleshooting then Helpdesk, don't post any sensitive info such as your broadband username.
Standard User IanBB
(committed) Tue 11-Oct-16 22:56:07
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Re: ADSL low speed problem after line repair.


[re: Michael_Chare] [link to this post]
 
Changing the title isn't obvious when reading in flat mode. I was also thrown off-track by your hijack.
Standard User BatBoy
(sensei) Tue 11-Oct-16 22:57:46
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Re: ADSL low speed problem after line repair.


[re: IanBB] [link to this post]
 
I was similarly confused


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Administrator MrSaffron
(staff) Tue 11-Oct-16 23:17:42
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Re: Plusnet FTTC 60Mbps cap removed


[re: Justyn] [link to this post]
 
So the BT Wholesale profile is in line with the speed test results.

So question now is what exactly is saying you have a 78 Mbps connection speed?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(sensei) Wed 12-Oct-16 08:01:27
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Re: Plusnet FTTC 60Mbps cap removed


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
So question now is what exactly is saying you have a 78 Mbps connection speed?
Isn't that the plusnet profile they use for QOS?
Standard User Justyn
(learned) Wed 12-Oct-16 08:56:23
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Re: Plusnet FTTC 60Mbps cap removed


[re: IanBB] [link to this post]
 
Well I never...thanks for showing me that.

Here it is:

1. Product name: Plusnet Hub
2. Serial number: xxx
3. Firmware version: Software version 4.7.5.1.83.8.226 Last updated 01/10/16
4. Board version: Plusnet Hub One
5. DSL uptime: 0 days, 15:18:57
6. Data rate: 20000 / 61574
7. Maximum data rate: 20273 / 62036
8. Noise margin: 6.0 / 6.1
9. Line attenuation: 9.9 / 11.7
10. Signal attenuation: 9.8 / 11.7
11. Data sent/received: 98.3 MB / 760.0 MB
12. Broadband username: xxx
13. 2.4 GHz Wireless network/SSID: xxx
14. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
15. 2.4 GHz Wireless security: WPA2
16. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
17. 5 GHz Wireless network/SSID: xxx
18. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
19. 5 GHz Wireless security: WPA2
20. 5 GHz Wireless channel: Automatic (Smart Wireless)
21. Firewall: Default
22. MAC Address: xxx
23. Modulation: G.993.2 Annex B
24. Software variant: AA
25. Boot loader: 1.0.0

-----------------------
Plusnet Unlimited Fibre Extra
Administrator MrSaffron
(staff) Wed 12-Oct-16 10:15:51
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Re: Plusnet FTTC 60Mbps cap removed


[re: BatBoy] [link to this post]
 
It might be, it might not so be good to find out exactly rather than the second guess

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Wed 12-Oct-16 10:17:47
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Re: Plusnet FTTC 60Mbps cap removed


[re: Justyn] [link to this post]
 
So what makes you think you should be able to get 78 Mbps? i.e. you posted saying current line speed 78 Mbps earlier?

IP Profile and speed tests are in line with the data rate 61574 and no sign of capping since max data rate is only marginally higher.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Justyn
(regular) Wed 12-Oct-16 11:14:56
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Re: Plusnet FTTC 60Mbps cap removed


[re: MrSaffron] [link to this post]
 
Simply from a Plusnet page on my account that shows speed estimate abd current line apeed. That's the only thing that made me wonder if I could faster.

But, if all the stats point toward me topping out at 61Mbps, that's fine. I'll stick with that.

Thanks to everyone and your good self for the help and insight. Puts my mind at rest.

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Plusnet Unlimited Fibre Extra
Standard User RobertoS
(elder) Wed 12-Oct-16 11:25:43
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Re: Plusnet FTTC 60Mbps cap removed


[re: Justyn] [link to this post]
 
The Current line speed is supposed to adjust automatically to just below the IP Profile, but the auto adjustment occasionally fails. Have you checked it recently as I requested earlier? The 78 sounds like a default setting when first put on to 80/20.

When you were on 40/20, which isn't an Openreach product, it was probably set to 40.

When you moved off 40/20, is that supposed to have been to 55/10, or have you chosen to upgrade to 80/20? There have been a few screwed up changes to 55/10. I'm wondering if you have been "lucky" in getting above the 55/10.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
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