Please can you copy and paste the VDSL A and VDSL B lines from the results of this checker
Have you got a separate Openreach modem and BT Hub, or a more recent combined BT one? Please tell us what the labels on the BT kit say in both cases
. Not the serial number, but model numbers and suchlike.
Edit - obviously not the login details!
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Edited by RobertoS (Sat 29-Oct-16 22:30:29)