Your address is down as an unserved premises, which is down to you are too far from your fibre cabinet.
It doesn't matter how close you are from the cabinet walk distance, its all down to how long the cables are and how they are routed.
Going by the speeds the others get on that post code, then its all down to you are just too far from the cabinet.
You will see the exact same thing said to you when you use the checker at openreach:
Your cabinet is enabled for Superfast fibre however you're not able to order fibre just yet.
This might be because the length of the line is too long to get Superfast speeds. We're actively looking at other options.
I did some checks and have the following:
HAWS BARN - FTTC on Cabinet 14, 2.2 - 8.3 Mbps
HAWS FARM - FTTC on Cabinet 14, 1.8 - 7.2 Mbps
HIGHER WINDHILL FARM - FTTC on Cabinet 14, 1.1 - 2.2 Mbps
HIGHFIELD FARM - FTTC on Cabinet 14, (too far)
SKYTHORNS FARM - FTTC on Cabinet 14, 1.2 - 4.5 Mbps
LOWER STUBBINS FARM - FTTC on Cabinet 3, 6.6 - 18 Mbps
We can ignore LOWER STUBBINS FARM
due to its on a different cabinet than the rest.
I am also assuming by the speeds that your neighbours either side of / or close to you are possibly HIGHER WINDHILL FARM
and SKYTHORNS FARM
, is this correct ?
TBH, those other four lines on your cabinet are lucky they can even order FTTC with those speeds, I have seen areas with higher speeds be refused fibre due to the distance.
- Infinity 4 - 310Mbps (down), 31Mbps (up)