I'm really hoping that someone can help shed light on this for me as its being driving me crazy for the last month.
I'm using a billion 8800 nl.
Up until last month i was getting a reliable 22 meg down and 1.2 meg up.
Something happened which required an Openreach engineer to repair the line in one of the manholes under the road.
Since the "repair" my downstream has returned to the previous speed but the upstream hasn't.
Checking the stats and i can see that the upstream SNRm has gone from around 6.9 to 16.3.
Attainable rate is 11397 Kbps. Actual is 797 Kbps.
Upstream G.INP has changed to 0.
I have to go through Sky to get to Openreach but they are totally useless and don't seem to understand what i'm asking.
As far as they are concerned its fine as its above their minimum figure.
Does anyone have any suggestions as to how to proceed with getting this looked at?
As downstream is fine and its only the upstream affected is it likely a problem at the equipment end?
I'm signed up to https://www.mydslwebstats.co.uk under the username of bofh5