New poster here, any help is welcome. We have the situation where by the business i work at is needing an increase in internet speed to enable us to continue working forward and not stay in the dark ages. Our exchange Leintwardine has recently been upgraded to fibre with all 3 cabinets active and taking orders. we are served by cabinet 2 and according to all available checkers are not eligible for an FTTC connection. However all our neighbours are whether they are residential or business users??
All the properties immediately next to and opposite us are served from the same pavement box which is in our gateway. we are closer to the cabinet than my residential property is to my cabinet which is also served from the same exchange.
Any ideas as to why this is would be great or any channel in which we can speak directly with OR?