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Standard User baby_frogmella
(fountain of knowledge) Mon 23-Jan-17 15:43:26
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BT Business Infinity Ultra 330/30 (FTTPoD)


[link to this post]
 
I've just had a ridiculously cheap quote from BT Business for their FTTPoD 330/30 service (BT Infinity Ultra) which is available at my property. They quoted me £150(+vat) per month with ZERO construction charges all on a 24 month contract. I say 'cheap' because FluidData last week quoted me £300(+vat) pm & Band D construction charges of ~£3.5k(+vat) for the same 330/30 service but on a 36 month contract.

So are BT lying? How can BT waive the construction charges? When I pressed their Sales Manager he was adamant that I wouldn't pay anything for construction and it would be a flat out charge of £150 pm on a 2 year contract AND I would have the 330/30 service up & running within 10 days. Very tempting to sign up but I suspect they're telling porkies....

EDIT: Looking here it appears I may have been quoted for BT native FTTP service but Sales manager seemed very convincing that I would be getting the FTTPoD product. Or perhaps Openreach have done away with construction charges based on the latest FTTPoD pricing released a few days ago? (wishful thinking i know)

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Edited by baby_frogmella (Mon 23-Jan-17 15:53:46)

Administrator MrSaffron
(staff) Mon 23-Jan-17 16:01:49
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
If you can get a signed contract with that pricing, then go for it.

Don't believe construction charges have been dropped at all, and would be a massive PR operation afoot if they had.

Have you checked that no signs of FTTP build on the way to the area?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User baby_frogmella
(fountain of knowledge) Mon 23-Jan-17 16:09:10
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: MrSaffron] [link to this post]
 
There are some properties dotted around me with native FTTP (nearest one is ~200m away ) but mine is definitely FTTC only. Perhaps Openreach are making use of the existing infrastructure for FTTPoD orders? Exchange is NSICL. Feel I'm going to end up disappointed though frown

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Edited by baby_frogmella (Mon 23-Jan-17 16:11:04)


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Standard User AndyHCZ
(committed) Mon 23-Jan-17 16:15:50
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Just fyi, BT Business Infinity Ultra and BT Business Infinity on Demand are two completely different products...

Edit: I should add...

BT Business Infinity Ultra (330/30) is £200 per month on a 12 month contract, and £150 per month on a 24 month contract.

BT Business Infinity on Demand (330/30) is on a 36 month contract and £200 per month. There is a £750 connection charge and distance based charges apply.

Edited by AndyHCZ (Mon 23-Jan-17 16:24:23)

Standard User baby_frogmella
(fountain of knowledge) Mon 23-Jan-17 16:22:30
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
Just fyi, BT Business Infinity Ultra and BT Business Infinity on Demand are two completely different products...


In that case they probably gave me the wrong pricing for the FTTPoD product, initially they did say something along the along lines of "your address is only partially showing on our database but we'll fix it" so I suspect their checker may have been churning out native FTTP results for my address.

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Administrator MrSaffron
(staff) Mon 23-Jan-17 16:23:52
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
native FTTP is deployed so that splits fan out to cover the intended area, now while there might be spares its not usually part of the FTTP deployment to pre-do a chunk of work for any possible FoD orders.

My money is on the few premises that can order confusing business as exchange was flagged as native FTTP available.

BTW know of some FTTP on NSICL a VERY long way from exchange, but none if the main area, so curious to know a postcode of some of this (PM the postcode to preserve the secret of your location)

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User AndyHCZ
(committed) Mon 23-Jan-17 16:25:51
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I think this is the case.

I've updated my post above to show the difference in the pricing between the two products.
Standard User baby_frogmella
(fountain of knowledge) Mon 23-Jan-17 16:54:05
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: MrSaffron] [link to this post]
 
Thanks Mr S, my postcode is IV2 5FJ. Only adsl1/vdsl2 available for this postcode, however the huge house on tower road which faces woodlands park can get native fttp - at least that's what the openreach bod told me. Different postcode though.

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Standard User WilliamGrimsley
(regular) Mon 23-Jan-17 16:59:46
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I can't see any telegraph poles around there, can FTTP be available from an underground fibre node?
Standard User baby_frogmella
(fountain of knowledge) Mon 23-Jan-17 17:05:08
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WilliamGrimsley] [link to this post]
 
most lines run underground in the area as houses are relatively new so I guess any FTTx infrastructure would also run underground.

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Edited by baby_frogmella (Mon 23-Jan-17 17:06:25)

Standard User AndyHCZ
(committed) Mon 23-Jan-17 17:05:25
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I cannot see any FTTP on your exchange, but there are plans with a RFS of 24/05/2017.

There is some native FTTP on Inverness Macdhui (IV2 6ED for example).
Standard User witchunt
(member) Mon 23-Jan-17 17:05:55
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WilliamGrimsley] [link to this post]
 
330/30 (FTTPoD)
I can't see any telegraph poles around there, can FTTP be available from an underground fibre node

Yes
Standard User WilliamGrimsley
(regular) Mon 23-Jan-17 17:09:03
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
I cannot see any FTTP on your exchange, but there are plans with a RFS of 24/05/2017.

How can you find out where there's planned FTTP?

Edited by WilliamGrimsley (Mon 23-Jan-17 17:09:20)

Administrator MrSaffron
(staff) Mon 23-Jan-17 17:12:14
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WilliamGrimsley] [link to this post]
 
Yes

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User AndyHCZ
(committed) Mon 23-Jan-17 17:12:54
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WilliamGrimsley] [link to this post]
 
Openreach.

All it says is 'strategic new site' for the OP's exchange, so looks like either a new build area of houses or flats.
Administrator MrSaffron
(staff) Mon 23-Jan-17 17:17:28
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
Cannot see any either, just the one you mentioned

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User baby_frogmella
(fountain of knowledge) Mon 23-Jan-17 17:42:31
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
Openreach.

All it says is 'strategic new site' for the OP's exchange, so looks like either a new build area of houses or flats.

Last house in development was completed in 2008.

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Standard User kitcat
(experienced) Mon 23-Jan-17 18:29:46
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Baby_frogmella

Glenaladale house only shows on the OR checker as getting FTTC from Cab 6 (Cab is waiting for more capacity at present). So maybe OR Bod was wrong. May have thought fibre not FTTP.

I think the BT Business person was wrong, if you want FTTP sign a contract quick and then have them try to squirm out. You may actually get it if the contract is signed.
Standard User baby_frogmella
(fountain of knowledge) Mon 23-Jan-17 18:44:42
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: kitcat] [link to this post]
 
In reply to a post by kitcat:
Baby_frogmella

Glenaladale house only shows on the OR checker as getting FTTC from Cab 6 (Cab is waiting for more capacity at present). So maybe OR Bod was wrong. May have thought fibre not FTTP.

I think the BT Business person was wrong, if you want FTTP sign a contract quick and then have them try to squirm out. You may actually get it if the contract is signed.


Thanks for clearing that up kitkat. Yes, I'm waiting for BT Business to send me the detailed quotation for the FTTP(oD) service, once I see it written in ink that there's £0 in construction charges, there's a good chance I will sign it. Whether they honour that contract is another matter altogether..... frown

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Standard User baby_frogmella
(fountain of knowledge) Tue 24-Jan-17 15:31:10
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Well the plot thickens!

I've been emailed an order form by the lovely Tracey from BT Local Business and it very clearly states "Infinity Ultra On Demand" so its obvious that i'm being sold the FTTPoD service and not the native FTTP.

Not that I'm complaining but I'm genuinely curious to know why are BT selling the FTTPoD product at FTTP prices?

I've asked them to resend the order form and quite clearly state zero construction charges and zero connection charges and also the £450 fee is quarterly and not monthly. They've got the 'Subject to Survey' shown on the t&c's however I'[ve been told by them that's standard on every BT contract, which is why i specifically requested them to include zero connection & construction charges.

If anyone wants a gander at the form (personal info removed):

[url]http://www.imageupload.co.uk/image/BVpK
http://www.imageupload.co.uk/image/BVp5
http://www.imageupload.co.uk/image/BVpZ
http://www.imageupload.co.uk/image/BVpc

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Standard User kitcat
(experienced) Tue 24-Jan-17 15:52:35
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
baby_frogmella

I can only think that they have looked at where the Aggregation node is and know that there are no excess charges to raise. This could potentially arise on a new estate ( like yours) where the feeds are all ducted with Fibre subduct included for blowing the fibre down.

If this is how it has been built you will need to send a big 'Bouquet' to the developer as their infrastructure build is 2nd to none ( and very unusual as far as builders are concerned!).
Standard User RobertoS
(elder) Tue 24-Jan-17 18:10:42
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Only incidental to the oddity, but plus Vat.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User Icaras
(experienced) Tue 24-Jan-17 19:13:17
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: kitcat] [link to this post]
 
In reply to a post by kitcat:
baby_frogmella

I can only think that they have looked at where the Aggregation node is and know that there are no excess charges to raise. This could potentially arise on a new estate ( like yours) where the feeds are all ducted with Fibre subduct included for blowing the fibre down.

If this is how it has been built you will need to send a big 'Bouquet' to the developer as their infrastructure build is 2nd to none ( and very unusual as far as builders are concerned!).


I agree that might be the case. But the £750 connection changes should still apply so maybe BT Business are waiving that in this instance?
Standard User WWWombat
(knowledge is power) Tue 24-Jan-17 21:57:05
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
it very clearly states "Infinity Ultra On Demand" so its obvious that i'm being sold the FTTPoD service and not the native FTTP.

Not that I'm complaining but I'm genuinely curious to know why are BT selling the FTTPoD product at FTTP prices?


Are you in a "slow speed area"? ie less than 10Mbps even with FTTC?

If so, then perhaps you are one of the lucky recipients of this offer:
http://www.ispreview.co.uk/index.php/2016/10/bt-open...

If so, then beware that the CP only gets access to 10 such lines.
Standard User 23Prince
(experienced) Tue 24-Jan-17 22:52:36
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WWWombat] [link to this post]
 
In reply to a post by WWWombat:
In reply to a post by baby_frogmella:
it very clearly states "Infinity Ultra On Demand" so its obvious that i'm being sold the FTTPoD service and not the native FTTP.

Not that I'm complaining but I'm genuinely curious to know why are BT selling the FTTPoD product at FTTP prices?


Are you in a "slow speed area"? ie less than 10Mbps even with FTTC?

If so, then perhaps you are one of the lucky recipients of this offer:
http://www.ispreview.co.uk/index.php/2016/10/bt-open...

If so, then beware that the CP only gets access to 10 such lines.


I believe he is on Talk Talk Business 80/20 connection.As per his sig tongue

Edited by 23Prince (Tue 24-Jan-17 22:52:57)

Standard User baby_frogmella
(fountain of knowledge) Wed 25-Jan-17 04:28:29
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WWWombat] [link to this post]
 
In reply to a post by WWWombat:
In reply to a post by baby_frogmella:
it very clearly states "Infinity Ultra On Demand" so its obvious that i'm being sold the FTTPoD service and not the native FTTP.

Not that I'm complaining but I'm genuinely curious to know why are BT selling the FTTPoD product at FTTP prices?


Are you in a "slow speed area"? ie less than 10Mbps even with FTTC?

If so, then perhaps you are one of the lucky recipients of this offer:
http://www.ispreview.co.uk/index.php/2016/10/bt-open...

If so, then beware that the CP only gets access to 10 such lines.


Definitely not in a slow speed area. As 23prince says I'm currently getting the full 80/20 sync on TTB and even if vdsl2 wasn't available, plenty of LLU suppliers at exchange giving speeds of ~18mb/s at my address/postcode, though no BT ADSL2+ available.

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Edited by baby_frogmella (Wed 25-Jan-17 04:33:43)

Standard User WWWombat
(knowledge is power) Wed 25-Jan-17 22:55:12
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Oh well. I guess we'll find out what happens if you try ordering...
Standard User baby_frogmella
(fountain of knowledge) Thu 26-Jan-17 10:25:13
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WWWombat] [link to this post]
 
After a lot of dilly dallying I've taken the plunge and signed on the dotted line - it was too good an offer to refuse.

Now let's see if BT honour the agreement...

Watch this space smile

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
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Edited by baby_frogmella (Thu 26-Jan-17 10:27:19)

Standard User 23Prince
(experienced) Thu 26-Jan-17 10:29:32
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Nice smile
Standard User WWWombat
(knowledge is power) Thu 26-Jan-17 12:39:20
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
So do I have this right...

No connection fee (yet)
£450 per quarter (ie £150 per month)
Minimum term 24 months

After which, you can revert to standard FTTP pricing at around £70 per month

?
Standard User baby_frogmella
(fountain of knowledge) Thu 26-Jan-17 13:09:20
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WWWombat] [link to this post]
 
In reply to a post by WWWombat:
So do I have this right...

No connection fee (yet)
£450 per quarter (ie £150 per month)
Minimum term 24 months

After which, you can revert to standard FTTP pricing at around £70 per month

?


Yep smile But I'll believe it when i see the shiny new ONT unit installed and my router spitting out p2p torrents at ~ 40 MB/s wink

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Edited by baby_frogmella (Thu 26-Jan-17 13:29:45)

Standard User RobertoS
(elder) Thu 26-Jan-17 13:18:40
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I'd be looking for the fault if I got 40mb/s off FTTPoD tongue.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Thu 26-Jan-17 13:19:13)

Standard User baby_frogmella
(fountain of knowledge) Thu 26-Jan-17 13:24:03
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
I'd be looking for the fault if I got 40mb/s off FTTPoD tongue.


My bad, I meant 40 MB/sec smile

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
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Standard User adslmax
(knowledge is power) Thu 26-Jan-17 18:53:49
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
After a lot of dilly dallying I've taken the plunge and signed on the dotted line - it was too good an offer to refuse.

Now let's see if BT honour the agreement...

Watch this space smile


how much a month? installation fee and distance fee?
Standard User RobertoS
(elder) Thu 26-Jan-17 19:06:35
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
Read the thread max wink.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User adslmax
(knowledge is power) Thu 26-Jan-17 19:12:51
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: RobertoS] [link to this post]
 
Yeah I did read it, but I think it was meant to be FTTP (not FTTPoD) as BT might be mistake on the price because all FTTPoD are contracted to 36 months and large monthly fee with expensive installation charge with distance fee over £1,000 to £3,000's.

Edited by adslmax (Thu 26-Jan-17 19:14:55)

Standard User RobertoS
(elder) Thu 26-Jan-17 19:37:24
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
Maybe you missed this one, and the one where he said there is a premises 200 metres away with FTTP. He could even be closer to that ones aggregation point than it is.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Thu 26-Jan-17 19:37:58)

Standard User baby_frogmella
(fountain of knowledge) Thu 26-Jan-17 19:54:05
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
In reply to a post by baby_frogmella:
After a lot of dilly dallying I've taken the plunge and signed on the dotted line - it was too good an offer to refuse.

Now let's see if BT honour the agreement...

Watch this space smile


how much a month? installation fee and distance fee?


Max, they've quoted me £150 (ex vat) pm on a 24 month contract with absolutely no other charges - this is for the Infinity Ultra On Demand 330/30 product. I've still got lingering doubts if the order will go through on those t&c's so I'm not getting too excited just yet.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Edited by baby_frogmella (Thu 26-Jan-17 19:55:55)

Standard User radii
(learned) Fri 27-Jan-17 10:28:07
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Hi,
I'm interested to know how you get on.
On the BT wholesale checker it says FTTPOD is available to me.
I contacted Fuidata who quoted me £4k + VAT connection charge (which was subject to increase not decrease) and £300/month +VAT on a 3yr contract.

BT Business (Leeds office) are telling me FTTP is available at my address (not according to BT Wholesale) and that FTTPOD isn't a product that they sell. I showed them your edit invoice/ contract and they couldn't answer.

Anyway they (BT Business) have said there will be an installation charge subject to survey.
I've received a contract like yours- but it just states Business Infinity Ultra (not on demand) and have signed also on 26/1.
I maybe close to the fibre node also. I am in a area with Virgin Vivid 300 also.

Have you had any further contact since you signed?

Radii

Does a mod have any BT higher ups that can help?

Edited by radii (Fri 27-Jan-17 10:31:30)

Standard User Ignitionnet
(knowledge is power) Fri 27-Jan-17 14:47:05
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Weird if it's a 2 year contract, the FTTPoD contract is 3.
Standard User radii
(learned) Fri 27-Jan-17 14:57:58
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Ignitionnet] [link to this post]
 
..my feeling is that it is going to be a waste of time...
Standard User craski
(member) Sat 28-Jan-17 09:17:25
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: radii] [link to this post]
 
In reply to a post by radii:
..my feeling is that it is going to be a waste of time...

Cant blame OP for trying though. I guess we'll find out in due course if deal is honoured or not.

Zen Unlimited Fibre Office BQM
Standard User baby_frogmella
(fountain of knowledge) Sat 28-Jan-17 10:21:21
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: craski] [link to this post]
 
In reply to a post by craski:
In reply to a post by radii:
..my feeling is that it is going to be a waste of time...

Cant blame OP for trying though. I guess we'll find out in due course if deal is honoured or not.


BT were supposed to get back to me yesterday with the order confirmation & timescales but their back end team are extremely busy so will process my order on Monday. Fingers crossed smile

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User adslmax
(knowledge is power) Sat 28-Jan-17 15:24:39
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I have contact BT Buisness via 0800 800 152 and they told me yes FTTPoD (330/30) is available in my property but the minimum term period for FTTP on Demand is 36 months, Distance Based Charge of £4,375.00 exc vat (band F) and monthly fee of £154 exc vat.

I told them about you placed an order with FTTPoD with only 2 years contract but they say no, it must be FTTP, not FTTPoD because all product ordering for FTTPoD will be a minimum of 36 months contract.

Edited by adslmax (Sat 28-Jan-17 15:26:05)

Standard User panda
(committed) Sat 28-Jan-17 15:53:26
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Tracey from BT Local Business
You are aware that 'BT Local Business' is an agency (basically a company re-selling BT products and services) and not BT direct?
It shouldn't be an issue, but it's not unknown for some of the agencies to be less competent than others...

Eats shoots and leaves.
Standard User awontroba
(regular) Sat 28-Jan-17 16:02:17
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: panda] [link to this post]
 
In reply to a post by panda:
In reply to a post by baby_frogmella:
Tracey from BT Local Business
You are aware that 'BT Local Business' is an agency (basically a company re-selling BT products and services) and not BT direct?
It shouldn't be an issue, but it's not unknown for some of the agencies to be less competent than others...

My BT Business Local, or at least the person I was dealing with, was unbelievably incompetent. Messed my lines up good and proper when he suggested the transfer of my telephone number from my old line (terminating in kitchen) to my new one (terminating in study). Got things the wrong way round, so my ADSL terminated in the kitchen. Cables down the hall again for a few months while they sorted it out. I escaped at the next price rise.

--
Adrian
Standard User baby_frogmella
(fountain of knowledge) Sat 28-Jan-17 16:08:36
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
Well I shall find out over the coming days/weeks whether BT honour the signed agreement.

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TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User baby_frogmella
(fountain of knowledge) Sat 28-Jan-17 16:19:13
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: panda] [link to this post]
 
In reply to a post by panda:
In reply to a post by baby_frogmella:
Tracey from BT Local Business
You are aware that 'BT Local Business' is an agency (basically a company re-selling BT products and services) and not BT direct?
It shouldn't be an issue, but it's not unknown for some of the agencies to be less competent than others...

Yes I'm fully aware of that, it was the main BT business sales dept who I called in the first instance and before they transferred me over to the Bt local business, it was their main sales dept who advised me first that I could have fttpod for 150 notes a month with no other charges.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User AndyHCZ
(committed) Sat 28-Jan-17 16:30:23
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Is there some order tracking you can do?
Standard User baby_frogmella
(fountain of knowledge) Sat 28-Jan-17 17:04:08
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
Is there some order tracking you can do?

Don't have an order number yet so cannot track it here, will only be given one once order has been processed (hopefully on Monday).

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User adslmax
(knowledge is power) Sun 29-Jan-17 00:50:14
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
The FTTP on Demand Distance Based Charge is the variable connection charge which will apply to all FTTP on Demand orders in addition to the fixed connection charge. Openreach will calculate the relevant distance band for an Order using the radial distance from the relevant NGA aggregation node, calculated using the details recorded by Openreach.

Holding to Term Charges become due when a Service is ceased before the expiry of any minimum term for that Service. The minimum term period for FTTP on Demand is 36 months.
Standard User lee111s
(experienced) Sun 29-Jan-17 08:25:02
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
We already know that.
Standard User radii
(learned) Tue 31-Jan-17 18:29:25
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
any update?

BT Business said they don't do FTTPOD for me despite quoting me and me signing agreement.

Are there any options besides Fluidata? Spectrum only do Wales it appears. Interoute say they don't do it.
Standard User baby_frogmella
(fountain of knowledge) Wed 01-Feb-17 16:25:48
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: radii] [link to this post]
 
In reply to a post by radii:
any update?

BT Business said they don't do FTTPOD for me despite quoting me and me signing agreement.

Are there any options besides Fluidata? Spectrum only do Wales it appears. Interoute say they don't do it.


Well as I suspected all along, BT Business told me today that they cannot offer me FTTPoD. So flushed the signed agreement down the loo frown

I think they initially thought they could offer me native FTTP (hence the pricing) but when their back end team tried to process the order, obviously they couldn't. Speaking to the BT Local Business Branch Manager he said they used to sell the FoD product a year or two ago before Openreach put a temporary halt to it but they've decided not to sell it again - at present they only sell the native fibre product where available.

Anyway I don't know of any provider other than Fluidata currently offering FTTPOD nationwide. I am seriously considering going with Fluidata, construction charges are £3.5k+vat (band D) for my property so aren't too bad, but obviously the £300 pm charges are the killer here. I'm trying to get some kind of reassurance from Fluidata that I have a chance to pull out of the contract if the construction costs get astronomical (say >£6k). I only pay them once the service goes live so don't want a bill for £25k when they've quoted me ~ £4k for Band D.

On the plus side, my experience with Fluidata has been top notch. They appear to be the 'AAISP' of Business ISPs smile

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User radii
(learned) Wed 01-Feb-17 16:40:50
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
...that maybe ok for you. There is Virgin Project Lightning where I am so I can get Business grade 300mbps for 90+vat with no connection charge . I'm in a BT test area (1st area to get FTTC). For me the fear is that I sign up - 3 years- then BT offer FTTPOD at a much cheaper rate. More likely it will be G.fast but I am less than 100m from the BT cabinet...so I should probably wait....

Anybody know any other providers that will quote? Interoute and Spectrum won't quote me FTTPOD.
Standard User baby_frogmella
(fountain of knowledge) Wed 01-Feb-17 17:05:55
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: radii] [link to this post]
 
In reply to a post by radii:
For me the fear is that I sign up - 3 years- then BT offer FTTPOD at a much cheaper rate.


I don't think there's much chance of Openreach significantly lowering the wholesale costs of FoD for a while yet. The high costs are mainly down to getting the fibre laid to your front door. I believe even the one-off charges don't fully cover the actual construction charges, its only after 3 years when you've paid most/all of the construction charges, your connection is treated the same as native FTTP.

In your shoes i would go for the Virgin Business 300mbps service, VB apparently have a good reputation.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User adslmax
(knowledge is power) Wed 01-Feb-17 18:27:50
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Wait for G.Fast service available to you (330/50) if your cabinet closer to you. Otherwise get a VM Business 300/20
Standard User Westyfield2
(newbie) Thu 02-Feb-17 13:33:37
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
I believe even the one-off charges don't fully cover the actual construction charges, its only after 3 years when you've paid most/all of the construction charges, your connection is treated the same as native FTTP.


Have we ever seen the "after 3 years pricing reverts to native FTTP" written somewhere official rather than just rumours?

Personally, if FTTPoD were available on my FTTC line, I would rather pay an even higher one-off charge and then have the lower FTTP cost straight away.
Standard User baby_frogmella
(fountain of knowledge) Thu 02-Feb-17 13:49:21
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Westyfield2] [link to this post]
 
In reply to a post by Westyfield2:
Have we ever seen the "after 3 years pricing reverts to native FTTP" written somewhere official rather than just rumours?


Not a rumour, definitely true. I had this confirmed by Fluidata, they said after 36 months I would pay whatever the native FTTP monthly charges are at the time though I would have to enter into a new 12 month contract, otherwise i would continue on a rolling 30 day contract for the £300 pm service. I don't think anyone would be taking out FTTPoD on a lifetime monthly charge of £200+ pm.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User baby_frogmella
(fountain of knowledge) Thu 02-Feb-17 15:21:41
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: radii] [link to this post]
 
In reply to a post by radii:
Anybody know any other providers that will quote?


Fluency are selling FTTPoD for £4.5k + vat per year (£375 pm). They said Openreach will pay for the first £2.8k of construction costs (some business broadband voucher scheme) though they refuse to give out any estimated construction costs until after the survey is done. They also have their own LLU backhaul at the main exchanges in Scotland so my service would be avoiding BT wholesale backhaul once the Openreach fibre terminates at the Inverness Macdhui exchange.

Gradwell will also re-start selling this, though they haven't given a time frame yet. When they were selling FTTPoDv1 previously I vaguely remember they were charging ~ £200+vat pm for the 330/30 mbps service.

Decisions, decisions, decisions!

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Edited by baby_frogmella (Thu 02-Feb-17 15:40:54)

Standard User lee111s
(experienced) Thu 02-Feb-17 15:49:53
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Wonder if it'll change much with NGA2/FTTPoD2 and connectorisation.
Standard User AndyHCZ
(committed) Thu 02-Feb-17 16:00:38
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Westyfield2] [link to this post]
 
I can copy/paste from the handbook:

At the end of the minimum contract term the FTTP on Demand circuit can be ceased without early termination penalty. The customer is free to move to FTTP at any available speed or other option. This is not a migration or regrade and would not be triggered automatically. This change would rely on the customer initiating the order of a new circuit and ceasing the old.
Standard User AndyHCZ
(committed) Thu 02-Feb-17 16:16:38
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
Something else to add is that with FTTPoD, you can actually use the second port and order a normal GEA-FTTP service from a different ISP.

I would be surprised if this has been done by anyone, but I've used both ports before and it worked fine.
Standard User radii
(learned) Thu 02-Feb-17 16:56:11
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Fluency appear to be Scotland only (similar to Spectrum Wales +?some SouthEast)
Gradwell are not able to quote me.

?Fluidata have a monopoly....anybody know anything further?
Standard User AndyHCZ
(committed) Thu 02-Feb-17 17:22:12
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I personally would wait a bit and see how things pan out for BT with their NGA2.

It is likely we will see a commercial deployment of G.fast this year and I expect not so long there after, a more cost effective FTTPoD to be on offer.

I think G.fast will benefit around 1/4 to 1/3 of existing FTTC users, if deployed at cabinets. This leaves a noticeable gap and I think there will be increasing commercial pressure on BT from Virgin Media to really compete with them on a national level.
Standard User Chrysalis
(legend) Thu 02-Feb-17 20:30:36
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
you have any idea why not all FTTC areas have FTTPoD?

e.g. my area still has no FTTPoD. Is it any relation to vendor?

Sky Fibre Pro BQM - IPv4 BQM - IPv6
Standard User AndyHCZ
(experienced) Thu 02-Feb-17 20:40:11
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Chrysalis] [link to this post]
 
More to do with planning and systems than anything I think.

Plenty of areas with ECI kit and FoD available.
Standard User WWWombat
(knowledge is power) Thu 02-Feb-17 22:43:58
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
I think G.fast will benefit around 1/4 to 1/3 of existing FTTC users, if deployed at cabinets.


I agree. Though only when they get the amendment 2 hardware that can reach 300m decently. And, even when that becomes available, BT might only swap to it when 48-port linecards become available.
https://postimg.org/image/bp372fcnn/

This leaves a noticeable gap and I think there will be increasing commercial pressure on BT from Virgin Media to really compete with them on a national level.


You might be right. Installing G.Fast might give them an idea of whether to bother...
Standard User Chrysalis
(legend) Thu 02-Feb-17 23:12:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WWWombat] [link to this post]
 
someone posted a graph on kitz showing the new power and bitloading, and its not a whole lot better.

Ultimately g.fast is going to need hard cash been spent on bringing the fibre closer to the home to make a large impact.

It looks to me these early generation cards are not worth bothering with at above 200m, and the newer stuff adds maybe 50m or so to get reasonable speeds.

Sky Fibre Pro BQM - IPv4 BQM - IPv6

Edited by Chrysalis (Thu 02-Feb-17 23:13:33)

Standard User ian72
(eat-sleep-adslguide) Fri 03-Feb-17 15:50:59
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
I don't think BT ever got it fully out of pilot and so never extended it across the country.
Standard User WWWombat
(knowledge is power) Wed 08-Feb-17 01:34:51
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
someone posted a graph on kitz showing the new power and bitloading, and its not a whole lot better.


Do you mean a speed vs reach graph using the new power/bitloading setup?

I've only seen two. One (which I may have subsequently seen on kitz) seems like it was by someone with a vested interest lying elsewhere. Another (from Sckipio) showing amazing improvements ... but they have the opposite vested interest.

Otherwise, I've seen little that gives me a decent confidence about what can be achieved with the amendment 2 chipsets.

It has been proving harder to get data out of conferences recently, so there is little *decent* information around right now. I don't expect that to change until the newer chipsets become more prevalent.

In reply to a post by Chrysalis:
Ultimately g.fast is going to need hard cash been spent on bringing the fibre closer to the home to make a large impact.


If, of course, it turns out that fibre is needed.

One of the aims of the 3rd research project in the sequence that have given us G.Fast (ie the 4GBB/Gold project) is to develop new backhaul solutions ... which includes the idea of backhauling on copper, not fibre.

Ironically, that may give BT a really good reason to not go deeper for another couple of years, in case it turns out to be feasible.

In reply to a post by Chrysalis:
It looks to me these early generation cards are not worth bothering with at above 200m, and the newer stuff adds maybe 50m or so to get reasonable speeds.


I think you're right on that. If I have the numbers right from BT's trials early last year, the downstream speeds (not aggregate) are effectively:
- 300Mb to 150m
- 200Mb to 200m
- 100Mb to 250m

If you've got a link for the newer stuff, I'll have a look.
Standard User Chrysalis
(legend) Wed 08-Feb-17 17:34:45
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: WWWombat] [link to this post]
 
I dont know where the graph on kitz was sourced from I didnt post it. It had 3 graphs, one for like gen 1 setup, another with some kind of custum power mask and a 3rd with the modifications made later on that allow higher bitloading and power.

Some rumour has started somewhere that BT are considering using the vdsl ranges for g.fast, cannot remember where I read it, any thoughts on that?

I guess it wouldnt harm crosstalk on vdsl as since its still from the cabinet the power allocated is no worse than before but would make things worse for vdsl if they started deploying from closer nodes.

Sky Fibre Pro BQM - IPv4 BQM - IPv6

Edited by Chrysalis (Wed 08-Feb-17 17:37:26)

Standard User WWWombat
(knowledge is power) Wed 08-Feb-17 21:48:02
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
I dont know where the graph on kitz was sourced from I didnt post it. It had 3 graphs, one for like gen 1 setup, another with some kind of custum power mask and a 3rd with the modifications made later on that allow higher bitloading and power.


Well, if you find it again, let me know.

In reply to a post by Chrysalis:
Some rumour has started somewhere that BT are considering using the vdsl ranges for g.fast, cannot remember where I read it, any thoughts on that?


I've seen that they are looking to find out whether they can overlay the spectrum without having an impact, but I'd leave it as no more than a research idea right now.

I recall seeing that Sckipio had a couple of features working, though it might be focussed on coax and the USA:
- Adjusting the up/down proportions on the fly, independently for each line
- Having symmetric gigabit services

If either of those is remotely possible, then they've managed to do something to overcome NEXT.
Standard User 23Prince
(experienced) Fri 17-Feb-17 09:45:12
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Did you go for it in the end?
Standard User baby_frogmella
(fountain of knowledge) Fri 17-Feb-17 13:31:39
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
Did you go for it in the end?


The Bt Business proposal was too good to be true, when it came to the crunch they couldn't process my order as they said FTTPoD isn't something they sell anymore. So unfortunately order was cancelled.

I have signed up to Fluidata FTTPoD instead earlier in the week, obviously wasn't cheap but i see it as a good investment. I've been quoted an install time of 2-4 months but this may increase. I've been told my property is 600-800m away from the nearest fibre aggregation node. I'm desperately hoping Openreach/contractor don't end up digging my driveway or lawn and use the existing u/g ducts (which the phone lines go through) to lay the fibre. I'll know more after the site survey is done.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User lee111s
(experienced) Fri 17-Feb-17 14:20:53
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
In reply to a post by 23Prince:
Did you go for it in the end?


The Bt Business proposal was too good to be true, when it came to the crunch they couldn't process my order as they said FTTPoD isn't something they sell anymore. So unfortunately order was cancelled.

I have signed up to Fluidata FTTPoD instead earlier in the week, obviously wasn't cheap but i see it as a good investment. I've been quoted an install time of 2-4 months but this may increase. I've been told my property is 600-800m away from the nearest fibre aggregation node. I'm desperately hoping Openreach/contractor don't end up digging my driveway or lawn and use the existing u/g ducts (which the phone lines go through) to lay the fibre. I'll know more after the site survey is done.


Does anyone know if the distance from the node is measured in a radius fashion, or the length of the ducts from the node to your home?
Standard User Ignitionnet
(knowledge is power) Fri 17-Feb-17 14:26:31
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
In reply to a post by lee111s:
Does anyone know if the distance from the node is measured in a radius fashion, or the length of the ducts from the node to your home?


It's radial distance, Sir.
Standard User lee111s
(experienced) Fri 17-Feb-17 14:36:05
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Ignitionnet] [link to this post]
 
Cheers, always wondered that! Guess it's the only fair way really, you could be 100m from it but 900m of ducting to get through.
Standard User craski
(member) Sat 04-Mar-17 10:23:00
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
I got a quote from FluidOne for an FoD connection in Aberdeenshire but was pretty disappointed that the quoted monthly rental cost for the 330/30 variant was £300/month plus VAT given that wholesale cost is roughly 1/3 of that.

They were not able to offer the new 500 and 1000 variants announced recently.

Zen Unlimited Fibre Office BQM
Standard User RobertoS
(elder) Sat 04-Mar-17 10:35:22
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: craski] [link to this post]
 
It's the line rental from Openreach that is a third of your quote.

On top of that all the backhaul from the fibre headend exchange to the ISP plus the costs of accessing the rest of the web have to be accounted for. That capacity for someone with those speeds available is considerable, equivalent to at least four standard FTTC/FTTP users going flat out simultaneously. Each of the four being subsidised by many on 40Mbps or less.

If FluidOne use BT Wholesale it is their prices that they wil be paying up to the handover from them, plus the backhaul from that point to themselves and web links, plus their own margin.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65258/14193Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Sat 04-Mar-17 10:36:49)

Standard User baby_frogmella
(fountain of knowledge) Sat 04-Mar-17 11:34:06
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: craski] [link to this post]
 
Out of curiosity how much did Fluidata quote you for one-off setup (construction) costs?

Currently Fluidone (nor any other ISP) cannot offer the 500 or 1000mbps FTTP packages yet despite OR announcing them a few months ago. Something to do with most exchanges not being able to support such speeds on FTTP yet.

You may want to wait & see if Gradwell will offer FoD again, when I spoke to them a few weeks ago they said they were thinking of selling this but no decision had been made yet. I remember they were selling FOD-v1 a few years ago for ~£200 (+vat) per month, however Openreach wholesale prices were cheaper then as well. So taking a guess I would assume their monthly prices would be around the £300 mark as well.

I've been given a tentative installation completion date of 28th April by Fluidone for FoD, which isn't bad considering i placed my order in mid Feb. I should know more in the coming weeks smile

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Edited by baby_frogmella (Sat 04-Mar-17 11:35:44)

Standard User craski
(member) Sat 04-Mar-17 13:30:38
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Out of curiosity how much did Fluidata quote you for one-off setup (construction) costs?

£4.5k for band E (800 to 999m)

Zen Unlimited Fibre Office BQM
Standard User WWWombat
(knowledge is power) Sat 04-Mar-17 18:28:05
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Something to do with most exchanges not being able to support such speeds on FTTP yet.


I think BT want to be able to run the 2 higher speed packages over XGPON in the access network, rather than GPON. That needs the entire PON terminating differently.

I also suspect that BT will want to send such customers through 10G cablelinks into the CP's network.

In combination, it might need the OLT/L2S's to be beefed up - perhaps just by better linecards, but perhaps to a whole new generation of device, including higher capacity backplanes and control plane.
Standard User craski
(member) Sat 04-Mar-17 18:34:42
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Currently Fluidone (nor any other ISP) cannot offer the 500 or 1000mbps FTTP packages yet despite OR announcing them a few months ago. Something to do with most exchanges not being able to support such speeds on FTTP yet.

It was the upload that made me look at the 500/165 option as opposed to the 330/30 option as my plan for it is to share it amongst several users in a not spot near me.

Zen Unlimited Fibre Office BQM
Standard User AndyHCZ
(experienced) Sat 04-Mar-17 18:49:35
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Currently Fluidone (nor any other ISP) cannot offer the 500 or 1000mbps FTTP packages yet despite OR announcing them a few months ago. Something to do with most exchanges not being able to support such speeds on FTTP yet.


It has nothing to do with this.

I assume they use BT Wholesale for the backhaul right? At the moment, BT Wholesale do not support the new variants through their ordering/support systems. The same goes for the faster GEA-FTTP variants.

BT Wholesale will already be consuming the 10Gig cablelink at larger exchanges.
Standard User baby_frogmella
(fountain of knowledge) Tue 07-Mar-17 07:34:08
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
In reply to a post by baby_frogmella:
Currently Fluidone (nor any other ISP) cannot offer the 500 or 1000mbps FTTP packages yet despite OR announcing them a few months ago. Something to do with most exchanges not being able to support such speeds on FTTP yet.


It has nothing to do with this.

I assume they use BT Wholesale for the backhaul right? At the moment, BT Wholesale do not support the new variants through their ordering/support systems. The same goes for the faster GEA-FTTP variants.

BT Wholesale will already be consuming the 10Gig cablelink at larger exchanges.


Yes Fluidone use BT Wholesale for FoD circuits. Screenshot of my order:

https://www.imageupload.co.uk/images/2017/03/07/orde...

Wrt current non-availability of 500 & 1000 mbps packages on FTTP, this begs the question why on earth would Openreach announce them yet CPs aren't allowed to order them?

http://www.thinkbroadband.com/news/7554-gigabit-gea-...

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Standard User RobertoS
(elder) Tue 07-Mar-17 08:49:35
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Sky, TalkTalk, Vodafone and probably Zen could order it not via BT Wholesale. If they wished.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65258/14193Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User arronlowley
(member) Tue 07-Mar-17 20:39:00
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
when it comes to fftp them prices are just a pure joke compared to eu prices, virgin provide 300/20 for £60 a month (if your area is good), i know its not fttp but still.
Standard User kitcat
(experienced) Tue 07-Mar-17 22:21:55
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Baby_frogmella

The CPs will only know about the new products when OR announce them, so there will often be months of development in their support systems to cater for the new products as well as designing how they will cope with the backhaul and data volumes.

The new products will need to be coded so that they are not put in VLANs or backhaul that is smaller than they are ! In some places

Normal software development timescales are a minimum of 2 cycles plus time to collect the requirements. ( 1 cycle to develop, 1 to test and correct!). I think BT works on 90 days cycles so 6 months minimum!

Smaller CPs with manual process will be able to react faster but will not have the economies of scale at each head end of the bigger ones
Standard User adslmax
(knowledge is power) Wed 08-Mar-17 07:27:36
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Yes Fluidone use BT Wholesale for FoD circuits. Screenshot of my order:

https://www.imageupload.co.uk/images/2017/03/07/orde...

Wrt current non-availability of 500 & 1000 mbps packages on FTTP, this begs the question why on earth would Openreach announce them yet CPs aren't allowed to order them?

http://www.thinkbroadband.com/news/7554-gigabit-gea-...


how much per month inc vat and installation fee inc vat and contract?

Edited by adslmax (Wed 08-Mar-17 07:28:31)

Standard User AndyHCZ
(experienced) Wed 08-Mar-17 07:45:56
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
I'm pretty sure it's a little more than you pay at the moment Max.
Standard User baby_frogmella
(fountain of knowledge) Wed 08-Mar-17 08:22:28
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
In reply to a post by baby_frogmella:
Yes Fluidone use BT Wholesale for FoD circuits. Screenshot of my order:

https://www.imageupload.co.uk/images/2017/03/07/orde...

Wrt current non-availability of 500 & 1000 mbps packages on FTTP, this begs the question why on earth would Openreach announce them yet CPs aren't allowed to order them?

http://www.thinkbroadband.com/news/7554-gigabit-gea-...


how much per month inc vat and installation fee inc vat and contract?


£4440 in installation costs - Band D (£3700+vat)

£360 per month on 36 months minimum term (£300+vat)

According to my SLA, I can move penalty free during my min contract term if

The Customer may terminate a relevant Service during the applicable Initial Term with 1
months’ written notice in the event that there is a breach of the applicable Service Level
in 3 consecutive months or 4 times in a 6 month period. Qualifying measures (i.e. Service
Levels subject to this remedy) are 99.99%, 99.9%, Latency, Packet Loss and Jitter only.


So wouldn't mind a bit of Virgin Media style packet loss at all LOL

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Edited by baby_frogmella (Wed 08-Mar-17 08:38:05)

Standard User Zarjaz
(eat-sleep-adslguide) Wed 08-Mar-17 09:48:46
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: arronlowley] [link to this post]
 
when it comes to fftp them prices are just a pure joke compared to eu prices, virgin provide 300/20 for £60 a month (if your area is good), i know its not fttp but still.

So what does one get for your £60 a month then .......... ?

http://forums.thinkbroadband.com/virgin_cable/t/4527...

You pay peanuts ......

Standard User AndyHCZ
(experienced) Wed 08-Mar-17 15:54:38
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
That's quite surprising they offer this SLG. I wonder if they've taken it from their leased line services?

I cannot see either Openreach or BT Wholesale offering the same guarantees, so I don't quite know how Fluidone are passing this SLG on to you.
Standard User craski
(member) Thu 09-Mar-17 12:22:40
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
As I understand it, the SLA is mainly applicable to uptime only. There are no guarantees on upstream bandwidth and on downstream for the 330Mb product BT Wholesale only offer Best Endeavor to provide at least 70Mb at peak times.

Based on this I didnt take my order any further, paying a £300 premium for a product that may only provide 10Mb more than the 60Mb throughput guarantee on my business FTTC line makes zero sense. For me it makes more sense to load balance across multiple FTTC lines. Even two lines (that sync at 80/20) guarantees me more bandwidth for 1/3 of the monthly cost.

I would pay a premium for an FTTPoD product but not with such poor guarantees on download speed.

Zen Unlimited Fibre Office BQM
Standard User PaulKirby
(knowledge is power) Thu 09-Mar-17 13:52:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: craski] [link to this post]
 
In reply to a post by craski:
As I understand it, the SLA is mainly applicable to uptime only. There are no guarantees on upstream bandwidth and on downstream for the 330Mb product BT Wholesale only offer Best Endeavor to provide at least 70Mb at peak times.

Well if its the same as FTTP, its not a guarantee of a minimum of 70Mbps, but 40Mbps.

Ask you ISP what the guaranteed minimum speed is at peak times.

Anything lower that the guaranteed minimum and BT refer it as a fault.

Its a guaranteed minimum of 78.125Mbps to the exchange (2.5Gbps / 32) where 2.5Gbps is the bandwidth of the fibre from the splitter to the exchange, 32 being the amount of splits from the splitter to the buildings.

Now how they group you all up in the infrastructure I don't know.

TBH I have seen my mine go down to 45Mbps twice over the last 3 to 4 months I have had FTTP.
It mostly sits around 120Mbps to +200Mbps at peak times, but it depends on who else is sharing the bandwidth with.

But £300 pm is rather a lot to pay with the guarantee of a minimum of 40Mbps, I think the 40 to 80 packages have a guarantee of 20Mbps so I have been told by BT.

Please also be aware you notice the drop in speed more when you are on a faster connection.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest
Standard User baby_frogmella
(fountain of knowledge) Thu 09-Mar-17 14:23:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
Yes £300 per month IS a lot of money and for this money I'm not expecting ~ 330/30 mbps speeds 24/7 - I would need to get a dedicated leased line with 1:1 contention costing £1000s per month for that. However I'm primarily seeing it as an investment to future proof my connectivity needs.

I understand a large chunk of the £300 monthly fee is for paying off the construction costs for laying fibre to your doorstep (over a 3 year period), the actual setup costs paid only partially cover the true Civil costs. Otherwise you could just order BT Infinity 4 (330/30) for ~£60 a month as technically both a native FTTP and FTTPoD connection are the same after installation.

Anyway let's see what actual speeds I get after FTTPoD installation...still waiting for the damn survey to be done frown

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Standard User AndyHCZ
(experienced) Thu 09-Mar-17 15:18:57
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Leased lines are not that much now.

You can get a 1Gig circuit with free install for around £700 a month now on a 3 year contract. It does make me think that the FoD price is not going to be sustainable if BT are keen to get more people on it.

There's a bit of a battle going on between VM and BT over leased lines with prices falling quickly.
Standard User lee111s
(experienced) Thu 09-Mar-17 15:23:09
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
After the initial 3 years though your fttp connection will drop to £40-70 a month.

If it's a forever home or somewhere a business will be for a long time, the initial high price will equal out over the long term.
Standard User AndyHCZ
(experienced) Thu 09-Mar-17 15:29:55
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
There are zero speed guarantees with FTTP and FoD.

FTTC, FTTP and FoD all have the same SLA - but there is a big difference between a SLA and SLG.

Openreach provide 'prioritisation' rates, but these are quite low on the downstream (either 15, 30 or 40Mb/s).
Standard User baby_frogmella
(fountain of knowledge) Thu 09-Mar-17 15:35:02
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
You can get a 1Gig circuit with free install for around £700 a month now on a 3 year


Really? Linebroker is giving me the cheapest price for a 1gig up & down leased line from BTw as £1326 per month on a 3 year contract. Would love to know who's offering it for £700 per month

http://linebroker.co.uk

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Standard User AndyHCZ
(experienced) Thu 09-Mar-17 15:39:25
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
This is true, but I am expecting in the next few years to see FoD at a far lower cost than it is presently.

BT has the ambition for 12 million people to receive speeds over 100Mbps by 2020. It has made the commitment to pass 10 million homes with G.fast by 2020 and has the ambition for 1 million homes passed with FTTP (new builds/rural area/apartment blocks).

The other ambition is to reach 1 million businesses passed with FTTP by 2020, and they seem to be on the right track with this area with the business park expansion.

Even with these ultra fast plans, you're still leaving a gap of some 17 million premises. This is where I think we will see a more competitively priced FoD in the right areas.
Standard User AndyHCZ
(experienced) Thu 09-Mar-17 15:43:51
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
You need to speak to Barry as I'm not sure his site has the latest offers yet.

It does also depend on your location and the nearest PoP.

As he said on the ISPr site, 'Virgin are fighting back with attractive pricing on their Internet leased lines. We had a couple of quotes generated on our portal today for Gig/Gig in both London & Manchester @ £608 p.m. with free install'.
Standard User craski
(member) Thu 09-Mar-17 15:47:59
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
In reply to a post by PaulKirby:
Well if its the same as FTTP, its not a guarantee of a minimum of 70Mbps, but 40Mbps.

According to the WBC FTTP Product descriptions for 330Mbit/s FTTP there are two levels of "Service Variant", Standard has a "Minimum 'Best Efforts' Planned Downstream Throughput (Mbits/s)" of 40. Elevated has a "Minimum 'Best Efforts' Planned Downstream Throughput (Mbits/s)" of 70.

Zen Unlimited Fibre Office BQM
Standard User lee111s
(experienced) Thu 09-Mar-17 15:49:05
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
I think so too. As more fibre gets rolled out, there's more nodes available.

FoD2 with connectorisation should reduce some of the time spent for the construction and it'll mostly just be duct work.

Again as fibre heads deeper, more of the dirty ducting would have already been "recently" cleared.

I'd pay a couple of grand for FTTP no problem.
Standard User craski
(member) Thu 09-Mar-17 15:51:36
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Would love to know who's offering it for £700 per month

Same here, Just a few days ago I got a leased line quote on linebroker for 300Mb on 1000Mb bearer and price was £1032/Month.

Zen Unlimited Fibre Office BQM
Standard User AndyHCZ
(experienced) Thu 09-Mar-17 16:00:07
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
They certainly seem to have improved the processes for building and installing FTTP. However, it's still labour intensive and costly.

An idea I was thinking about was a concept similar to FTTC waiters. So BT offer FoD at a lower cost with normal GEA-FTTP line rental rates, if a certain number of orders are placed by those connected to an individual cabinet. Say £500 per person for installation (no idea if this is realistic) and when they hit a certain number of orders for people on a specific cabinet, BT proceeds with the build (subject to the usual surveys etc).
Standard User adslmax
(knowledge is power) Thu 09-Mar-17 17:45:50
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
Leased lines are not that much now.

You can get a 1Gig circuit with free install for around £700 a month now on a 3 year contract.


£700 x 36 monthly charge total £25,200.

No thanks too expensive!
Standard User lee111s
(experienced) Thu 09-Mar-17 17:47:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
You're not a business.
Standard User adslmax
(knowledge is power) Thu 09-Mar-17 17:49:52
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
Yes that's true but my small business can have it if the directors want it. Where I work is a fibre cabinet just five steps walk from it. My company can easily get FTTC 80/20 full speed no problem at the business park. .

Edited by adslmax (Thu 09-Mar-17 17:50:38)

Standard User AndyHCZ
(experienced) Thu 09-Mar-17 17:54:17
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
But he is Max. I await the day G.fast comes to Cuckoo Oak and he's looking for his £9.99 a month deal for 350/50.
Standard User lee111s
(experienced) Thu 09-Mar-17 17:57:49
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
Is that £9.99 paid to him as compnesation for such poor speeds not being FTTP?
Standard User adslmax
(knowledge is power) Thu 09-Mar-17 18:00:12
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
G.Fast isn't come to Cuckoo Oak say Openreach. The telephone exchange remain FTTC until 2020.
Standard User adslmax
(knowledge is power) Thu 09-Mar-17 18:00:54
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
There is no FTTP for Cuckoo Oak.
Standard User adslmax
(knowledge is power) Thu 09-Mar-17 18:02:39
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
In reply to a post by AndyHCZ:
But he is Max. I await the day G.fast comes to Cuckoo Oak and he's looking for his £9.99 a month deal for 350/50.


There is no chance of that cheaper price IF the G.Fast has arrived at Cuckoo Oak. More likely to be around £45 a month. And also there is no chance of 350/50 as it have to very closer to the cabinet less 50 meter away.

Edited by adslmax (Thu 09-Mar-17 18:04:14)

Standard User lee111s
(experienced) Thu 09-Mar-17 18:15:26
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
You clearly haven't looked at the data fom the trial

350 will not only be available to those within 50m.

It's off topic anyway.

Edited by lee111s (Thu 09-Mar-17 18:16:31)

Standard User AndyHCZ
(experienced) Thu 09-Mar-17 18:16:04
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
I would be extremely surprised if you do not have G.fast on your cabinet by the end of next year.
Standard User adslmax
(knowledge is power) Thu 09-Mar-17 18:28:51
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: AndyHCZ] [link to this post]
 
I doubt it. I think BT Openreach will put G.Fast on Cabinet 1 & 2. The rest get nothing.
Standard User lee111s
(experienced) Thu 09-Mar-17 18:31:27
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
Going by your previous comments on Openreach's plans, I think you're best off saying nothing and just waiting to see what happens smile
Standard User epyon
(fountain of knowledge) Fri 10-Mar-17 01:37:06
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
I've spotted a few G.fast cabs already near where i work

i'm surprised to see this far north.

AAISP FTTC - 80/20 *TP-Link W9980*
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Standard User adslmax
(knowledge is power) Fri 10-Mar-17 07:21:00
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: epyon] [link to this post]
 
In reply to a post by epyon:
I've spotted a few G.fast cabs already near where i work

i'm surprised to see this far north.


Photo?
Standard User lee111s
(experienced) Fri 10-Mar-17 07:44:22
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: epyon] [link to this post]
 
They're probably just PCP extensions to allow more capacity.
Standard User simon194
(experienced) Fri 10-Mar-17 08:20:20
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
The service provider we use for our leased line at work used to offer a 1 gig connection for £850 per month but they recently restructured their fibre ethernet product portfolio to offer more speed options and don't list a price for 1 gig anymore. They offer 500 Mbps over a 1 gig circuit from £678 which has the option of scaling up to 1 Gbps..
Standard User Chrysalis
(legend) Sat 11-Mar-17 20:31:44
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: simon194] [link to this post]
 
at least you guys have the option of FoD, here we have FTTC but no FoD.

Sky Fibre Pro BQM - IPv4 BQM - IPv6
Standard User epyon
(fountain of knowledge) Sat 11-Mar-17 21:21:45
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
Will try when i get time

AAISP FTTC - 80/20 *TP-Link W9980*
Three - 4G *Huawei Honor 8*
Standard User epyon
(fountain of knowledge) Sat 11-Mar-17 21:22:49
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: lee111s] [link to this post]
 
Maybe yeah but they look

identical to this

http://www.ispreview.co.uk/wp-content/gallery/bt-ope...

AAISP FTTC - 80/20 *TP-Link W9980*
Three - 4G *Huawei Honor 8*
Standard User baby_frogmella
(fountain of knowledge) Sat 11-Mar-17 21:24:57
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
at least you guys have the option of FoD, here we have FTTC but no FoD.

If you are deadly serious about getting FoD then get in touch with Fluidone. Openreach *may* decide to enable your area providing the infrastructure is there. Before I enquired with Fluidone my area was NOT showing FoD on the Bt/OR checker, however after I got in touch with them (I only called them up to enquire about leased lines):

Hi *******
As a result of our enquiry, Openreach have decided to open up the Inverness area for Fibre On Demand orders. I will send the quote across very shortly.
Regards
*****


°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
Administrator MrSaffron
(staff) Sun 12-Mar-17 09:44:37
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: epyon] [link to this post]
 
Newcastle?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User lee111s
(experienced) Sun 12-Mar-17 09:57:38
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: epyon] [link to this post]
 
Can you take a photo?
Standard User j0hn83
(member) Sun 12-Mar-17 14:06:06
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: epyon] [link to this post]
 
Does it have vents in it?
G.Fast pods are vented like the pic you posted.
PCP extensions for additional tie cables are not
http://i.imgur.com/sxkIHdQ.jpg
Standard User baby_frogmella
(fountain of knowledge) Mon 13-Mar-17 10:08:09
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
WOOP WOOP!

Just had a call from an Openreach Engineer to let me know he'll be doing the FoD survey tomorrow....he's coming all the way from Orkney to Inverness LOL He said the "job packs are ready/complete now" (whatever that means). Inside my house he will need to know where the ONT unit needs to be installed and then he will trace the u/g phone line duct to the nearest fibre aggregation node. He said providing there's no issues in his report, an engineer will be booked to install/blow the fibre in 1-2 weeks after the survey. Fingers crossed smile

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°

Edited by baby_frogmella (Mon 13-Mar-17 10:09:40)

Standard User Seansmit17
(eat-sleep-adslguide) Mon 13-Mar-17 10:30:11
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
wow!

My cab has just started showing as live for FTTPoD and also looking into pricing etc. (PONTYBODKIN is served by Cabinet 7)

I cant see there being an issue with install as there is a BT man hole cover right outside my house! Buut the cable does come in underground and not via a pole...

Hope it all goes well!

TalkTalk 80Mb
Current Line Stats
Attainable Rate: DL: 103884 UL: 28269
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Standard User Pgre
(experienced) Mon 13-Mar-17 10:30:46
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Great news.. hope it all goes well !

Regards PGre
Standard User Ignitionnet
(knowledge is power) Tue 14-Mar-17 13:55:45
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
when it comes to fftp them prices are just a pure joke compared to eu prices, virgin provide 300/20 for £60 a month (if your area is good), i know its not fttp but still.

So what does one get for your £60 a month then .......... ?

http://forums.thinkbroadband.com/virgin_cable/t/4527...

You pay peanuts ......


I guess it depends. I note a 300Mb FTTP user on here whose performance drops like a brick during peak periods, and 2 300Mb cable users near me that are very happy with their cable services.

FoD is a rip off whichever way you look at it. The previous solution where there was a hefty install fee then the same monthly charges as normal GEA-FTTP was far better.
Standard User Zarjaz
(eat-sleep-adslguide) Tue 14-Mar-17 15:32:49
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Ignitionnet] [link to this post]
 
My point was more about the poster I replied to's 'bigging up' VM when elsewhere on the same forum he slags them off.

Standard User Ignitionnet
(knowledge is power) Tue 14-Mar-17 20:24:26
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
My point was more about the poster I replied to's 'bigging up' VM when elsewhere on the same forum he slags them off.


To be fair he did caveat with that if the area is good smile
Standard User epyon
(fountain of knowledge) Wed 15-Mar-17 00:31:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: MrSaffron] [link to this post]
 
Hi they are on my way to work

there is from what i've seen 2-3 in kintore https://www.samknows.com/broadband/exchange/NSKTR

and 2 connected to https://www.samknows.com/broadband/exchange/NSIUR

ehh i will get a pic at somepoint but i'm usually late for work most of the time haha.

AAISP FTTC - 80/20 *TP-Link W9980*
Three - 4G *Huawei Honor 8*
Standard User baby_frogmella
(fountain of knowledge) Wed 22-Mar-17 11:13:42
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Openreach contractor yesterday began feeding fibre into the tel line duct which enters our home, this is being done only a week or so after the survey so quite impressed with Openreach's efficiency...amazing how quick they can be when someone else is paying for the work.

Luckily I won't be hit with Excess Construction Charges (ECC) despite the Openreach Surveyor telling me my property is 870m away from the nearest fibre aggregation node - radial distance I think. My quotation was based on being 600-800m away from AN (band D) so perhaps I should have been charged Band E prices. Not that I'm complaining smile

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°

Edited by baby_frogmella (Wed 22-Mar-17 11:15:02)

Standard User craski
(member) Wed 22-Mar-17 13:42:58
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Nice. Do you have a date for fibre being lit up?

Zen Unlimited Fibre Office BQM
Standard User baby_frogmella
(fountain of knowledge) Wed 22-Mar-17 13:55:23
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: craski] [link to this post]
 
Fluidone have given me a go live date of 16th May but they said it may be slightly sooner. The main thing is that Openreach have started laying the fibre.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
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Standard User ansam
(member) Thu 23-Mar-17 15:38:21
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Hello,

How much monthly bandwidth are you getting from them?

-Sam

Connection - Sky Fibre Pro 80/20.
My Broadband Ping
Standard User lee111s
(experienced) Thu 23-Mar-17 15:54:31
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: ansam] [link to this post]
 
330/30 with unlimited usage I'd suspect
Standard User baby_frogmella
(fountain of knowledge) Thu 23-Mar-17 16:13:28
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: ansam] [link to this post]
 
In reply to a post by ansam:
Hello,

How much monthly bandwidth are you getting from them?

-Sam


Truly unlimited usage on the 330/30 package. Otherwise I wouldn't have touched Fluidone with a bargepole if they had any sort of bandwidth limits.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Netgear R9000 X10 running OpenWRT
My Broadband Quality Monitor
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
Standard User baby_frogmella
(fountain of knowledge) Thu 04-May-17 06:15:58
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Looks like the service will be going live very soon. Everything except the jointing work is complete, and this was scheduled in for w/c 15th May using local Openreach Engineers. However i got a call from Openreach yesterday saying that the order has been classed as an "escalated install" and that they will be sending a team of Engineers from NW England to the Highlands to start the jointing work next week - working over the weekend if necessary. This is expected to take 7-10 days and I hope to have the service live by 19th May. I suspect Fluidone prodded Openreach to stop faffing around and speed things up.

Kudos to Openreach smile
Standard User baby_frogmella
(fountain of knowledge) Tue 16-May-17 16:18:48
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Woo hoo its getting tantalizingly close!

Had the Customer Splice Point (CSP) and internal cabling (inc ONT) installed today. Just work at the exchange remains which should be completed by Friday.

Quick question wrt CSP: the fibre cable is exposed externally for a few cm's, should I be concerned (ie shoddy work) or is it an armoured cable?
https://postimg.org/image/w218r8m51/

Internal entry point: (fibre cable goes off to the left)
https://postimg.org/image/792lopf6r/

ONT unit - installed next to BT master socket:
https://postimg.org/image/yox6gwl73/

I asked the Openreach bod not to install a battery backup unit (BBU) since its a data only service, for 3 years at least. Will continue to use copper (eurrggh) for voice service, may look into getting a FVA service once I'm able to go to a native FTTP service. In any case the LAN ports on the ONT are disabled in the event of a power cut.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------

Edited by baby_frogmella (Tue 16-May-17 16:34:33)

Standard User Zarjaz
(eat-sleep-adslguide) Tue 16-May-17 16:33:32
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Quick question wrt CSP: the fibre cable is exposed externally for a few cm's, should I be concerned (ie shoddy work) or is it an armoured cable?
https://postimg.org/image/w218r8m51/
Nope that looks like a neat and tidy job to me. The fibre lead in is ruggedised with kevlar strands surrounding it, it is designed to be externally wall mounted.

Have only done the fit on a couple of these, and in both cases it had traffic on the fibre when I got there and was live when I fired it up ?

Standard User baby_frogmella
(fountain of knowledge) Tue 16-May-17 17:00:17
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Have only done the fit on a couple of these, and in both cases it had traffic on the fibre when I got there and was live when I fired it up ?


Thanks. The Engineer was supposed to install just the CSP this morning, however to save time he said he would do the internal cabling as well. However its not live yet, PON light on ONT is off. I suspect once the exchange work is completed, he will come back to ensure the service is up & running.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Zarjaz
(eat-sleep-adslguide) Tue 16-May-17 17:41:54
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
PON light on ONT is off.
Yep saw that, and the LOS light is lit.
The Engineer was supposed to install just the CSP this morning
And get traffic to it I suspect, I guess there was some hitch somewhere.

Fingers crossed, keep us posted.

Standard User baby_frogmella
(fountain of knowledge) Wed 17-May-17 11:23:50
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Quick question wrt CSP: the fibre cable is exposed externally for a few cm's, should I be concerned (ie shoddy work) or is it an armoured cable?
https://postimg.org/image/w218r8m51/
Nope that looks like a neat and tidy job to me. The fibre lead in is ruggedised with kevlar strands surrounding it, it is designed to be externally wall mounted.

Have only done the fit on a couple of these, and in both cases it had traffic on the fibre when I got there and was live when I fired it up ?


Sorry another question wrt external works: even though its Openreach property would I be allowed to paint over the plastic covers? It appears Openreach now use a different shade of grey for their covers. The bottom cover was installed in 2008 when the house was built and covers the phone line entry. I guess ideally the bottom cover should be replaced with the same colour as the top covers but that would probably mean digging up the lawn as I believe the cover goes below ground. The colour mismatch wouldn't matter so much if the fibre & copper entry points were at the back or at the side of the house...but they're at the front!!

Also I intend to cover the cut-out hole next to the centre screw (just below CSP) with some waterproof duct tape as water ingress into that hole could cause problems.

Cheers

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------

Edited by baby_frogmella (Wed 17-May-17 11:41:22)

Standard User Zarjaz
(eat-sleep-adslguide) Wed 17-May-17 12:35:34
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Paint over it, you'll not get in any bother. Before you paint squirt a little blob of mastic into said hole and paint over the whole shebang when dry - sorted.

Standard User baby_frogmella
(fountain of knowledge) Thu 18-May-17 11:22:04
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Paint over it, you'll not get in any bother. Before you paint squirt a little blob of mastic into said hole and paint over the whole shebang when dry - sorted.


Thanks mate, will do as you've suggested.

Fluidone have advised me "even when the final install is done it still takes 5 working days for BT to hand the line over to us, so this might be another week away"

Need to be patient frown

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Zarjaz
(eat-sleep-adslguide) Thu 18-May-17 15:29:50
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I've no experience of an FTTPoD install for FluidOne, the couple I have done have been for BT Business customers, so I guess yes, patience for a short while longer. No PON light yet I take it ?

Standard User baby_frogmella
(fountain of knowledge) Thu 18-May-17 15:49:51
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
Correct, no PON light yet.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Zarjaz
(eat-sleep-adslguide) Thu 18-May-17 19:23:01
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
So maybe that was the nature of the oblique reference from the installer, and whats lacking in the exchange is the link to their kit ...... ?

Standard User baby_frogmella
(fountain of knowledge) Thu 18-May-17 19:47:42
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
So maybe that was the nature of the oblique reference from the installer, and whats lacking in the exchange is the link to their kit ...... ?


I think this is the case. In the meantime if I leave the ONT switched on, will the PON light automatically come on when the fibre is lit up or will I need to reboot the ONT after activation? If the latter, then I might as well just switch it off and fire it up once or twice a day to check for activation.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Zarjaz
(eat-sleep-adslguide) Thu 18-May-17 20:53:17
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In the meantime if I leave the ONT switched on, will the PON light automatically come on when the fibre is lit up or will I need to reboot the ONT after activation?

Depends, hopefully the chap who fitted the ONTE has recorded the ONTE serial number onto the system, if so it should just all build itself when when the light from the ONTE is picked up on the head end ......... but since you don't even have a flashing (unsynchronised sorta) PON light, yeah, might as well turn it off for now.

Standard User baby_frogmella
(fountain of knowledge) Fri 19-May-17 12:34:55
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
The PON light is now flashing green and an OR Engineer popped over this morning to do some signal quality tests at the CSP and at the DP. He said if the tests come back all ok he will inform the Activations team at OR today. So fingers crossed, not long to go now smile

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Zarjaz
(eat-sleep-adslguide) Fri 19-May-17 18:52:53
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Exciting times then ........ I wonder why he couldn't activate it himself, just submit the s/n of the ONTE ....

Fingers still crossed then.

The PON light is now flashing green and an OR Engineer popped over this morning to do some signal quality tests at the CSP and at the DP

I wonder if he's a noobie ? You'd start with a test at the ONTE and only investigate further if it was no good there ?? Mis routed somewhere maybe, hence your previous no-pon state. Prolly never know.

Standard User adslmax
(knowledge is power) Sat 20-May-17 10:24:15
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
The PON light is now flashing green and an OR Engineer popped over this morning to do some signal quality tests at the CSP and at the DP. He said if the tests come back all ok he will inform the Activations team at OR today. So fingers crossed, not long to go now smile


Bit odd on this. Something isn't right with OR engineer. Did you speak with your isp to find out what is going on?
Standard User baby_frogmella
(fountain of knowledge) Sat 20-May-17 10:43:09
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
In reply to a post by baby_frogmella:
The PON light is now flashing green and an OR Engineer popped over this morning to do some signal quality tests at the CSP and at the DP. He said if the tests come back all ok he will inform the Activations team at OR today. So fingers crossed, not long to go now smile


Bit odd on this. Something isn't right with OR engineer. Did you speak with your isp to find out what is going on?


I believe the physical installation is complete now as the ONT is getting an 'unsynchronised' PON signal (or whatever the correct term is for a flashing PON light) and all that is left is for BT Wholesale or Openreach to activate the line on behalf of Fluidone - this can take up to 5 working days. I think the OR Engineer did things in reverse, he carried out the internal wiring before ensuring all the external jointing work was complete. Though to be fair to him, on the day of internal works he did acknowledge that I won't have any kind of signal until the end of the week at the earliest.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------

Edited by baby_frogmella (Sat 20-May-17 10:44:15)

Standard User Rastus
(experienced) Sat 20-May-17 11:00:13
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
So is adslmax now out of retirement?

Edited by Rastus (Sat 20-May-17 11:01:12)

Standard User WilliamGrimsley
(experienced) Sat 20-May-17 11:21:55
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Rastus] [link to this post]
 
Looks like it! laugh

Router in use: Billion BiPAC 8800AXL.
Standard User lee111s
(fountain of knowledge) Sat 20-May-17 12:30:11
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Rastus] [link to this post]
 
More of a sabbatical than retirement wink
Standard User adslmax
(knowledge is power) Wed 31-May-17 17:54:34
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Has your FTTPoD went live yet?
Standard User baby_frogmella
(fountain of knowledge) Wed 31-May-17 19:52:24
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
Has your FTTPoD went live yet?

Nup, still getting the green flashing PON light on the ONT frown Latest update I got from BT Wholesale via Fluidone was that even though they acknowledge the physical work was completed on 19th May, their (or Openreach's) systems haven't been updated to reflect this due to BT internal system issues. Once BTW/OR system is updated, the service should go live in a few days.

So frustrating frown

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Rastus
(experienced) Wed 31-May-17 21:38:37
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
Has your FTTPoD went live yet?


Went the day well Max?



Explanation
Standard User baby_frogmella
(fountain of knowledge) Thu 01-Jun-17 00:23:26
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Interestingly the BT/Openreach checker is now showing as native FTTP being available at my address - results for both neighbours still shows FTTPoD. At least this means Openreach have acknowledged that FTTP has been built to my property & updated their records accordingly. Hopefully not long to go now until activation.

https://s30.postimg.org/9kjtfnv81/BT_Checker.jpg

Edit: BT Infinity 4 (300Mbps) is now available to me at £64.99 pm with a free £100 pre-paid Mastercard thrown in. I wonder if Fluidone will match that? LOL

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------

Edited by baby_frogmella (Thu 01-Jun-17 00:36:30)

Standard User RobertoS
(elder) Thu 01-Jun-17 00:39:23
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Yes, they will.



Once you've paid off the minimum term wink.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 63679/13080Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User Rastus
(experienced) Thu 01-Jun-17 09:44:36
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
So theoretically you could order a second (and maybe third and fourth) additional FTTP line(s) to be provided at the cost you mention through your existing ONT.

I note your feed into the premises is UG, but it would be interesting had it been OH which would then have involved a pole-mounted manifold, what the result would have been on the DSL checker for your neighbours if they were served by the same pole.
Standard User baby_frogmella
(fountain of knowledge) Thu 01-Jun-17 10:03:00
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Rastus] [link to this post]
 
Correct, I understand any additional FTTP lines ordered would be charged at the native FTTP prices.

Wrt u/g feed versus above ground feed, it shouldn't make any difference because even on an u/g feed I imagine my neighbours would be served from the same u/g manifold. I guess if my neighbours ordered FoD now , Openreach would find it easier/quicker to deploy now that much of the u/g infrastructure is already in place.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Rastus
(experienced) Thu 01-Jun-17 12:40:50
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Correct, I understand any additional FTTP lines ordered would be charged at the native FTTP prices.

Wrt u/g feed versus above ground feed, it shouldn't make any difference because even on an u/g feed I imagine my neighbours would be served from the same u/g manifold. I guess if my neighbours ordered FoD now , Openreach would find it easier/quicker to deploy now that much of the u/g infrastructure is already in place.


Agreed on all points, but I wonder if native FTTP availability will somehow mysteriously appear for your neighbours premises in the not too distant future?

If so, I'd guess you'd have something to say, and I wouldn't blame you. But it probably won't happen ...
Standard User baby_frogmella
(fountain of knowledge) Thu 01-Jun-17 13:14:41
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Rastus] [link to this post]
 
In reply to a post by Rastus:
Agreed on all points, but I wonder if native FTTP availability will somehow mysteriously appear for your neighbours premises in the not too distant future?

If so, I'd guess you'd have something to say, and I wouldn't blame you. But it probably won't happen ...


Can't see the neighbours getting native FTTP anytime soon, as vdsl2 speeds are already very good (70-80mb) and the fact that the ag node is ~800m away. I don't think the fibre cable coming into my home can be used as a spine/trunk cable to feed other homes....I may be wrong though. However I won't feel bitter or anything if OR did decide to roll out native FTTP to others on my street.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Rastus
(experienced) Thu 01-Jun-17 13:23:06
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
What I was getting at was because now the infrastructure is in place, somehow their addresses/numbers could have native FTTP availability added.

I might be wrong, but I wouldn't mind betting that a manifold has been installed much closer to you than 800m, which could then be used to feed neighbouring premises. I think it's unlikely a single tube has been laid between you and the node, because BTOR would then have to lay another 800m+ tube for any neighbour who ordered FTTPoD.
Standard User ian72
(eat-sleep-adslguide) Thu 01-Jun-17 13:56:09
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Rastus] [link to this post]
 
I don't believe BT will do this. The reason being when FTTPoD was first talked about ages ago the belief was that the charge for a single premises was not enough to cover the total costs and to make it properly viable they need multiple premises to pay the increased charge. The uprating of charges that happened may have changed this a bit but I suspect BT would still be looking to charge the full amount rather than converting neighbours to FTTP - otherwise it would be worth neighbourhoods banding together to pay for the first connection knowing that it means all the subsequent ones would become cheaper.
Standard User Rastus
(experienced) Thu 01-Jun-17 16:44:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: ian72] [link to this post]
 
In reply to a post by ian72:
...but I suspect BT would still be looking to charge the full amount rather than converting neighbours to FTTP - otherwise it would be worth neighbourhoods banding together to pay for the first connection knowing that it means all the subsequent ones would become cheaper.

Good point!
Standard User adslmax
(knowledge is power) Thu 01-Jun-17 19:16:43
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Interestingly the BT/Openreach checker is now showing as native FTTP being available at my address - results for both neighbours still shows FTTPoD. At least this means Openreach have acknowledged that FTTP has been built to my property & updated their records accordingly. Hopefully not long to go now until activation.

https://s30.postimg.org/9kjtfnv81/BT_Checker.jpg

Edit: BT Infinity 4 (300Mbps) is now available to me at £64.99 pm with a free £100 pre-paid Mastercard thrown in. I wonder if Fluidone will match that? LOL


Better get it cancelled with Fluidone FTTP On Demand 330/30 Mbps with cooling off period and placed an order for FTTP 330/30 instead!
Standard User ian72
(eat-sleep-adslguide) Fri 02-Jun-17 07:28:35
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
As this is a business product I don't believe consumer law around cooling off periods would apply so it would be down to what the contract says and I would guess that would have some heavy penalties for cancelling.
Standard User baby_frogmella
(fountain of knowledge) Fri 02-Jun-17 11:33:46
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
At last some good news! Got a call from Openreach this am, an Engineer will be visiting my home next Friday to activate the ONT and bring the service live. I guess in the last 2-3 weeks OR were testing the FTTP circuit before accepting orders on this line, as confirmed by the updated BT/OR line checker which now says 'native' FTTP is available at my address.

Almost there (touch wood) smile

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User adslmax
(knowledge is power) Fri 02-Jun-17 17:08:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Great news at last but it taking so long for your service go LIVE. I just wondering if FTTPoD does have DLM on it?

Edited by adslmax (Fri 02-Jun-17 17:08:49)

Standard User Zarjaz
(eat-sleep-adslguide) Fri 02-Jun-17 17:17:09
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
I just wondering if FTTPoD does have DLM on it?

Nope, and neither does FTTP Max.

Standard User witchunt
(committed) Fri 02-Jun-17 19:25:59
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I'm "guessing " their systems cancelled the order in the background and now they are rebuilding the service .
Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 10:13:10
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
AAAAARRRGHHHHHH!! So close....yet so far frown

Openreach Engineer came this morning, took him 30 seconds to activate the ONT. Great, I now have a solid green PON light. But my router won't connect as there should be a pure unadulterated internet connection coming from LAN1 on the ONT...or so I thought. The Engineer tried his own BT router and no luck with that either. He speaks to fibre provisioning team, they say despite the service being on a BT Wholesale network, the service will need to be authenticated to Fluidone's Radius servers, ie I need PPPoE authentication on the router. This was also confirmed when I factory reset my Netgear X10 and then placed it in 'auto-sense connection' mode to the ONT, it asked me for PPPoE login details.

I then called Fluidone, they say i MUST use their pre-configured Juniper SRX 300 firewall and being on a 'managed install' means they will not supply me with PPPoE login details. So i basically need to hook up the Nighthawk X10 to the SRX300 which is connected to the ONT. I did originally plan to sell off the free SRX 300 on ebay if i could avoid using it but that plan's gone down the drain...with a potential loss of ~ £500 LOL. Anyway Fluidone posted the SRX300 a few days ago but apparently DPD couldn't deliver it and didn't even have the courtesy to leave a missed delivery card. So will try to pick up the firewall later on from the DPD depot in Inverness.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User jdigz7
(learned) Fri 09-Jun-17 11:18:29
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Considering how much you've paid for all this don't you find all this a bit ..... Unprofessional and poor on behalf of both BT and Fluid One. I would of thought you should have been sent that hardware a long time ago..
Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 11:49:49
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Wow, that sucks .......... I can't help feel that's all a bit 'controlling' of FluidOne ......

Surely if you pay top dollar then they should allow you to use your own kit ... keep theirs for faulting purposes ?
Openreach Engineer came this morning, took him 30 seconds to activate the ONT.
Why don't I get snips like that [sigh]

Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 11:52:42
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: jdigz7] [link to this post]
 
Unprofessional and poor on behalf of both BT and Fluid One.

Sorry, but reading through the post it seems the blame for this is FluidOne's doing. NOT 'BT's"

Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 12:32:49
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Couldn't you setup a PPPoE Server on a spare machine or virtual box and have the ISP Supplied router talk to that?
And when it tries to authenticate with that you will have the required information?

We use to do thing like that all the time when we was trying to reverse engineer some software / hardware, granted it took a while to do, but it did work.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 12:58:57
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
Maybe FluidOne should just stop being primo about it ? I see Vodaphone have now relented on the same issue.

Edited by Zarjaz (Fri 09-Jun-17 13:26:11)

Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 13:01:41
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Maybe FluidOne should just being primo about it ? I see Vodaphone have now relented on the same issue.

I totally agree, it was more of a way to possibly get the information if the ISP are stuck up about giving that information out.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User Jabes
(member) Fri 09-Jun-17 13:07:25
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
Sounds like a good plan - most PPPoE servers won't echo the password to the log, wonder which one is simple enough to set up and will?

Since I'm about to order FTTPoD from fluidone this interests me greatly because I'm perfectly happy with my pfsense router/firewall which is easily fast enough for 330Mb. In the worse case I wonder if fluidone will set up the juniper with open rules and no NAT.

Of course, it could be that everyone has the same password or the password is not checked and the username alone will be enough...

Best wishes
James
Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 13:46:14
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
Woo hoo my 330/30 FTTP connection finally works....at 56k dial up speeds LOL. To be fair to Fluidone they sent the Juniper on time, it was DPD that boobed up but I managed to pick up the device this morning from my local depot. The SRX300 is actually just a bridge device of some sort, it has no NAT or DHCP functions so I plugged my Netgear router into the unit and hey presto i have internet. Fluidone said that I am contractually obliged to use the device as it has something to do with their Layer 3 switch system or something along those lines. Not a big deal for me though the Juniper is built like a big slab of steel so will have to hide it under a blanket or some pillows. I will post some photos later on of this monstrosity.

Anyway browsing is very slow, definitely doesn't feel like a fibre connection. Cant even access Speedtest.net to measure my actual speed. Fluidone are aware of this and are trying to fix this themselves or via Bt Wholesale. I've made it very clear to them that I won't pay them a penny until I start getting FTTP grade speeds smile

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 14:36:27
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
I will post some photos later on of this monstrosity.

Seen one before, not pretty. Handy for shelter in a direct thermo-nuclear attack though.
Anyway browsing is very slow, definitely doesn't feel like a fibre connection. Cant even access Speedtest.net to measure my actual speed. Fluidone are aware of this and are trying to fix this themselves or via Bt Wholesale. I've made it very clear to them that I won't pay them a penny until I start getting FTTP grade speeds

Ouch .... can you run a traceroute and possibly see wha' g'wan ? I have yet to visit a customer reporting speed issues on FTTP when the subsequent cause was found to be CP router/customers own equipment ... Or just once the wrong product being set up by Btw.

Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 14:58:15
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
can you run a traceroute and possibly see wha' g'wan ?


C:\>tracert thinkbroadband.com

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 4 ms 2 ms 2 ms 89-105-123-168.fluidata.co.uk [89.105.123.168]
3 22 ms 21 ms 20 ms 77-89-165-10.fluidata.co.uk [77.89.165.10]
4 22 ms 20 ms 21 ms 77-89-165-170.fluidata.co.uk [77.89.165.170]
5 22 ms 21 ms 24 ms 77-89-177-149.fluidata.co.uk [77.89.177.149]
6 20 ms 21 ms 21 ms 77-89-177-62.fluidata.co.uk [77.89.177.62]
7 21 ms 21 ms 21 ms lonap-gw1.thdo.ncuk.net [5.57.80.142]
8 174 ms 23 ms 22 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
9 22 ms 21 ms 21 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

C:\>

My Broadband Speed Test

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------

Edited by baby_frogmella (Fri 09-Jun-17 15:02:09)

Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 15:10:27
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Nuttin' to be gleaned from those is there ...... Upload faster than down, more weirdness.

Standard User adslmax
(knowledge is power) Fri 09-Jun-17 15:22:28
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD) *DELETED*


[re: baby_frogmella] [link to this post]
 
Post deleted by adslmax
Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 16:03:54
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Ouch frown

This is what I am getting atm on BT.

My Broadband Speed Test

You can see it dropping due to the time of the day.

So in theory yours should be getting similar to this.

Even your latency is higher than what it should be.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM

Edited by PaulKirby (Fri 09-Jun-17 16:05:36)

Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 16:27:12
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
Yeah definitely something not right about the connection. Web pages are very sluggish, some don't even load at all (speedtest.net). However Fluidone have agreed not to bill me until this is fixed. They said they've had this issue before a few times on FoD connections as BT Wholesale configure this slightly different from native FTTP (despite both being technically the same after installation) such as different packet sizes.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User jdigz7
(learned) Fri 09-Jun-17 16:35:53
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms bthub [192.168.1.254]
2 4 ms 4 ms 4 ms 81.1.113.22
3 10 ms 13 ms 10 ms host-78-151-225-141.static.as13285.net [78.151.225.141]
4 11 ms 10 ms 10 ms host-78-151-226-54.as13285.net [78.151.226.54]
5 11 ms 11 ms 11 ms host-78-144-8-152.as13285.net [78.144.8.152]
6 16 ms 17 ms 16 ms host-78-144-9-3.as13285.net [78.144.9.3]
7 16 ms 16 ms 16 ms host-78-144-14-4.as13285.net [78.144.14.4]
8 17 ms 16 ms 16 ms talktalk-gw1.thdo.ncuk.net [78.144.3.74]
9 19 ms 17 ms 17 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
10 16 ms 16 ms 16 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.
Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 16:39:12
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
They said they've had this issue before a few times on FoD connections as BT Wholesale configure this slightly different from native FTTP (despite both being technically the same after installation) such as different packet sizes.

I have only fitted one 330 FoD circuit, and that rocked out around 305 hardwired to a hub 5 from the get go. The couple of others I have installed on rocked their ordered bandwidth too.

Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 17:55:16
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: jdigz7] [link to this post]
 
Hmm, seems that Talk Talk has better routing (less hops) than BT

tracert thinkbroadband.com

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Yazoo [192.168.2.253]
  2     3 ms     2 ms     2 ms  217.32.146.68
  3     5 ms     3 ms     3 ms  217.32.146.94
  4     4 ms     3 ms     3 ms  213.120.156.210
  5     4 ms     3 ms     4 ms  213.120.178.65
  6     5 ms     4 ms     4 ms  217.41.168.107
  7     4 ms     4 ms     5 ms  acc1-10GigE-0-2-0-5.l-far.21cn-ipp.bt.net [109.159.249.99]
  8     5 ms     4 ms     4 ms  core4-te0-9-0-18.faraday.ukcore.bt.net [109.159.249.11]
  9     4 ms     5 ms     5 ms  host213-121-193-183.ukcore.bt.net [213.121.193.183]
 10     5 ms     4 ms     5 ms  linx-gw1.thn.ncuk.net [195.66.224.240]
 11     5 ms     5 ms     6 ms  te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
 12     6 ms     6 ms     5 ms  po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
 13     5 ms     5 ms     5 ms  ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.


Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User RobertoS
(elder) Fri 09-Jun-17 17:58:55
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
That's a lot as well wink.

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 2 ms 5 ms 1 ms 192.168.1.254
2 22 ms 20 ms 20 ms b.gormless.thn.aa.net.uk [90.155.53.52]
3 20 ms 20 ms 20 ms a.aimless.thn.aa.net.uk [90.155.53.41]
4 21 ms 22 ms 22 ms linx-gw1.thn.ncuk.net [195.66.224.240]
5 21 ms 20 ms 21 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
6 22 ms 21 ms 22 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
7 22 ms 21 ms 21 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 63679/13080Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User craski
(member) Fri 09-Jun-17 18:03:06
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Hopefully just a configuration issue somewhere. Good test for Fluidone to see how efficient they are at troubleshooting.

Zen Unlimited Fibre Office BQM
Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 18:08:29
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Yeah definitely something not right about the connection. Web pages are very sluggish, some don't even load at all (speedtest.net). However Fluidone have agreed not to bill me until this is fixed. They said they've had this issue before a few times on FoD connections as BT Wholesale configure this slightly different from native FTTP (despite both being technically the same after installation) such as different packet sizes.

Well that really sucks, I know we had issues with BT at the start to do with our FTTP installation, but due to the issues being their end and also having proof of this along with certain emails being sent we got a rather very nice compo for all the hassle, which was nice smile

I hope you get this resolved very soon and get to use the whole connection, it has made a huge difference here smile

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 18:09:38
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
That's a lot as well wink.

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 2 ms 5 ms 1 ms 192.168.1.254
2 22 ms 20 ms 20 ms b.gormless.thn.aa.net.uk [90.155.53.52]
3 20 ms 20 ms 20 ms a.aimless.thn.aa.net.uk [90.155.53.41]
4 21 ms 22 ms 22 ms linx-gw1.thn.ncuk.net [195.66.224.240]
5 21 ms 20 ms 21 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
6 22 ms 21 ms 22 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
7 22 ms 21 ms 21 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

OMG, me starts to cry frown

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Administrator MrSaffron
(staff) Fri 09-Jun-17 18:12:14
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Could be an MTU issue, e.g. mis match somewhere with all the hardware, so worth some fiddling around. If you have something you can IP Tunnel through you might see a difference and might help in understanding if issue is the fibre/backhaul or kit configuration.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 18:40:33
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
I know we had issues with BT at the start to do with our FTTP installation,

..... and a hiccup with your router as well I seem to recall.

Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 21:04:03
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
Could the almost 90 degrees bend in the internal cabling be the cause of my slow speeds?

https://s9.postimg.org/f092o9inz/IMG_0301.jpg

Its not too bad at other bend locations

https://s11.postimg.org/vb6wpar8z/IMG_0300.jpg

Though it does say 'EZ bend' on the fibre cable, not sure if its designed to be bent willy nilly...

https://s10.postimg.org/pv758bexl/IMG_0302.jpg

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------

Edited by baby_frogmella (Fri 09-Jun-17 21:06:02)

Standard User BatBoy
(sensei) Fri 09-Jun-17 21:22:36
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
EZ-Bend Technology includes the only commercial solid glass optical fiber that allows a typical video service to pass through a 5 mm radius bend with 0.1 dB maximum loss per turn, where conventional approaches would fully block the service.
Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 21:38:21
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
This is more like it!

http://www.speedtest.net/my-result/6365109590

Fluidone phone support (which btw is 24/7, 365 days a year) have made some further config changes & browsing now appears to be smooth.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------

Edited by baby_frogmella (Fri 09-Jun-17 21:46:13)

Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 21:50:56
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Just doing what its supposed to. Excessive LLR will get you loss of service between ONTE and head end, not slow speeds.

Standard User Zarjaz
(eat-sleep-adslguide) Fri 09-Jun-17 21:54:49
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Ah, replied to the bend post before reading this .... CP stuff then .

At least they admitted it.

Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 22:16:38
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
I know we had issues with BT at the start to do with our FTTP installation,

..... and a hiccup with your router as well I seem to recall.

Well yeah, and I still am.

Fritz Box 4040 works great IPv4 + IPv6 all fine, but then the router starts dropping packets every 6 hours after X days.

The Linksys Router is all fine apart from no IPv6 due to BT uses DHCPv6 and that router doesn't support that, as for it dropping packets, not really been able to check that due to BT keep resetting the routers external IP (still hoping to get a static IP), once I notice it reset I will enable the BQM again to see.

I was thinking of flashing the firmware on Linksys, hopefully that will support it.

I also sent you a PM to-do with something else.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 22:18:15
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
This is more like it!

http://www.speedtest.net/my-result/6365109590

Fluidone phone support (which btw is 24/7, 365 days a year) have made some further config changes & browsing now appears to be smooth.

Gratz smile

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User Banger
(eat-sleep-adslguide) Fri 09-Jun-17 22:40:07
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
Where is that jealous face? laugh

Tim
www.uno.net.uk & freenetname
Asus DSL-N55U and TP-Link WD9970 on 80 Meg LLU Fibre
http://www.thinkbroadband.com/speedtest/results.html...

Current Sync: 71804/17964
Standard User PaulKirby
(knowledge is power) Fri 09-Jun-17 22:50:06
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: Banger] [link to this post]
 
In reply to a post by Banger:
Where is that jealous face? laugh

What jealous face?

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User Banger
(eat-sleep-adslguide) Fri 09-Jun-17 22:51:41
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
I knew that would be misinterpreted when I pressed post, I meant mine. smile

Tim
www.uno.net.uk & freenetname
Asus DSL-N55U and TP-Link WD9970 on 80 Meg LLU Fibre
http://www.thinkbroadband.com/speedtest/results.html...

Current Sync: 71804/17964
Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 23:36:01
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
This is my wired TBB speedest, doesn't look brilliant:

My Broadband Speed Test

However Speedtest.net and speed.io are giving me the full 310/30 and getting around 35 MB/s when downloading torrents (couldn't resist wink). So I'm not going to stress out too much over the TBB speedtest results. Being in North Scotland pings are never going to be great, they're more or less the same as my TalkTalk FTTC connection (~20 ms).

http://www.speedtest.net/my-result/6365296356

I will create a new thread tomorrow (this thread title is slightly misleading) describing my whole experience from start to finish and the various stages involved in the build process for FoD. This may help others such as Jabes who is planning to order the same service from Fluidone.

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User adslmax
(knowledge is power) Fri 09-Jun-17 23:37:38
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Have u try BT Wholesale Speedtest? http://www.speedtest.btwholesale.com/PerformanceTest...
Standard User baby_frogmella
(fountain of knowledge) Fri 09-Jun-17 23:56:50
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
Have u try BT Wholesale Speedtest? http://www.speedtest.btwholesale.com/PerformanceTest...


Thanks, forgot about the BTW based one. Results are a bit meh, but nothing too alarming.

https://s30.postimg.org/s2z735cip/test1.jpg

------------------------------------------------------
Fluidone FTTP On Demand 330/30 Mbps
Powered by Netgear R9000 X10
------------------------------------------------------
Standard User gazzyk1ns
(experienced) Sat 10-Jun-17 00:40:51
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: baby_frogmella] [link to this post]
 
Glad some issues have been sorted out, but that wiring makes me want to swear. The "maximum bend" of fibre in a customer's house (i.e. not with certaun underground things like that slippery fish thing) is meant to be well around the outside of a £2 coin. It would be fine with co-ax, assuming it didn't squash or cut the cable, but optical stuff is obviously very different because of the internal angles of reflection it relies on. Reflection or refraction? You know what I mean.

It will look messy and I'd find myself in a dilemma because I don't like untidiness with wiring... but there again, results come first, don't they? What's going to happen if you have an untidy-looking cable? What is the worst case scenario? Someone will see it, but quickly catch their glance and explain. They might think you're strange in a very small way. GET THAT CABLE UN-KINKED PLEASE. You cable-kinker.

:Nice smiley face to show that I'm joking:

I'm not really joking, and I hope you know it. Sort it. Otherwise your fibre will always annoy you, and the memory of speed tests will haunt your soul wherever you travel. Is that what you want? 'cos that's what'll happen.

Edited by gazzyk1ns (Sat 10-Jun-17 00:42:41)

Standard User jdigz7
(learned) Sat 10-Jun-17 04:37:18
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
Yeah but look at your lovely 5ms laugh which part of the country are you in if you dont mind me asking. I'm in central scotland so i'm guesssing 15-16ms is the lowest I will ever see.
Standard User PaulKirby
(knowledge is power) Sat 10-Jun-17 06:27:48
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: jdigz7] [link to this post]
 
In reply to a post by jdigz7:
Yeah but look at your lovely 5ms laugh which part of the country are you in if you dont mind me asking. I'm in central scotland so i'm guesssing 15-16ms is the lowest I will ever see.

London, about 7 miles by road from London Bridge and about 5 miles from London City Airport.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User simon194
(experienced) Sat 10-Jun-17 10:45:20
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Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: PaulKirby] [link to this post]
 
Do I get a prize? smile

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 14 ms 6 ms 11 ms 192.168.100.1
2 * * * Request timed out.
3 41 ms 39 ms 51 ms be331.pr2.bllon.isp.sky.com [84.38.37.34]
4 31 ms 31 ms 58 ms lonap-gw1.thdo.ncuk.net [5.57.80.142]
5 46 ms 56 ms 41 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
6 43 ms 42 ms 44 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

The second hop that timed out is my modem.
Standard User Ignitionnet
(knowledge is power) Sat 10-Jun-17 22:25:45
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: simon194] [link to this post]
 
In reply to a post by simon194:
Do I get a prize? smile

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 14 ms 6 ms 11 ms 192.168.100.1
2 * * * Request timed out.
3 41 ms 39 ms 51 ms be331.pr2.bllon.isp.sky.com [84.38.37.34]
4 31 ms 31 ms 58 ms lonap-gw1.thdo.ncuk.net [5.57.80.142]
5 46 ms 56 ms 41 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
6 43 ms 42 ms 44 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

The second hop that timed out is my modem.


That second hop is actually a bunch of hops on the Sky network you can't see - modems don't show up in traceroutes smile

Number if hops is pretty meaningless to be honest.
Standard User LightFantastic
(newbie) Mon 12-Jun-17 11:35:56
Print Post

Re: BT Business Infinity Ultra 330/30 (FTTPoD)


[re: simon194] [link to this post]
 
In reply to a post by simon194:
Do I get a prize? smile

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 14 ms 6 ms 11 ms 192.168.100.1
2 * * * Request timed out.
3 41 ms 39 ms 51 ms be331.pr2.bllon.isp.sky.com [84.38.37.34]
4 31 ms 31 ms 58 ms lonap-gw1.thdo.ncuk.net [5.57.80.142]
5 46 ms 56 ms 41 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
6 43 ms 42 ms 44 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

The second hop that timed out is my modem.
Do I get a prize too?! laugh

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ZyXEL.Home [192.168.0.1]
2 7 ms 6 ms 6 ms losubs.subs.bng1.th-lon.zen.net.uk [62.3.80.17]
3 7 ms 6 ms 7 ms ae1-176.cr1.th-lon.zen.net.uk [62.3.80.36]
4 7 ms 7 ms 7 ms netconnex-gw.zen.net.uk [82.71.254.2]
5 8 ms 8 ms 9 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
6 7 ms 7 ms 6 ms ip99-72.thdo.ncuk.net [80.249.99.72]
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