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Standard User Pgre
(experienced) Tue 07-Mar-17 08:37:09
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Thanks to Lee and Dave!


[link to this post]
 
Just wanted to say thanks to Lee and Dave - 2 OR engineers that did a fab job the other day resolving an FTTC related issue for me by "finding" and additional 20Mbps or so.

I won't go into details but just wanted to recognise them since often we forget to do that and instead focus on the negative stuff.

Thanks chaps !

Regards PGre
Standard User MHC
(sensei) Tue 07-Mar-17 08:44:04
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Re: Thanks to Lee and Dave!


[re: Pgre] [link to this post]
 
So, why not an email to Clive Selley - CEO of Openreach?


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M H C


taurus excreta cerebrum vincit
Standard User lee111s
(experienced) Tue 07-Mar-17 09:14:16
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Re: Thanks to Lee and Dave!


[re: MHC] [link to this post]
 
Or fill in the contact Openreach form on their website smile


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Standard User ian72
(eat-sleep-adslguide) Tue 07-Mar-17 09:22:04
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Re: Thanks to Lee and Dave!


[re: Pgre] [link to this post]
 
by "finding" and additional 20Mbps or so


Did they have any more in their van? An extra 20Mbps always comes in handy wink
Standard User hvis42
(newbie) Tue 07-Mar-17 11:40:33
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Re: Thanks to Lee and Dave!


[re: Pgre] [link to this post]
 
You could send Lee and Dave our way as well. Extra 20Mbps would multiply our download speeds tenfold...
Standard User Pgre
(experienced) Wed 08-Mar-17 18:17:46
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Re: Thanks to Lee and Dave!


[re: MHC] [link to this post]
 
I did send one but to a contact I have management in OR but good point.. I'll do that.

Regards PGre
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