I am currently on BT Inifinity Option 1,
I am currently getting 29mbps down and 6mbps up as stated when I opened the contract.
However I have noticed on the dsl checker that I am now able to get 76mbps down and 20mbps up in the best case scenario.
I automatically called BT customer services who confirmed this but noticed that I am on the slower 29mbps speed, so they transferred me to "technical support" they did the usual tests etc and said that the max i am able to get is 29mbps.
I ordered infinity 2 before they transferred me, which is meant to go live on the 4th of July.
I am just wondering if anyone has seen anything like this before?