1.5 months on and we are still waiting to find out what is going on with this install. No one in the village has had their order actioned and we are all delayed.
BT retail have updated me saying their supplier needs to install a cable link, but refuse to say when that will happen, they have moved from bi monthly to monthly phone updates now.
Open reach have informed me that as far as they are concerned the cab is ready and the cable link isn't their responsibility.
Can someone please tell me what division of BT needs to install the cable link? Who can I talk to to speed this up? How long does that usually take?