So I reported a fault to my ISP talktalk about my connection dipping from around 50mbs to sometimes around 5 at times (I am on the large package 74/20). Sync speed would remain around 55 but the actual download speed would drop.
They sent out engineer no issue in house, openreach guy comes out and tells me there is major issue with underground cables and will need to be fixed. Last wednesday my connection went down completely for around 4/5 hours which I hoped was the issue being resolved but it is still on going. My sync speed has been slowly going down over the past two weeks and as of today it is at 15 down 4 up. I know it is hard to say not knowing what the exact issue is but does this sound normal for the issue being worked on?
Talktalk have been calling to let me know the problem is still being worked on, last call was on Friday, but can't really give me more info other than openreach are dealing with it.