My telephone line is exchange only. I am about 3km from my exchange, Tetford, Lincolnshire.
Two years ago a fibre cabinet was installed just 1km from me and I have been trying, for over two years, to get my line diverted using an organisation called 'OnLincolnshire'. They appear to not be able to help and tell me that my line was overlooked many years ago when this area was upgraded by BT, or whoever!
The line from my home is overhead across my land then descends into an underground duct alongside the highway. From this point it is about 500 metres to the new cabinet. I have established that this same duct also connects with this new FTTC cabinet so essentially it would simply be a matter of re-routing my copper wire. Ironically, this same duct carries fibre cable to a neighbouring village and my exchange, past my home and there is an appropriate manhole nearby!
I managed to contact, via email, the 'Openreach enquiry team'. Their confusing response was as follows:
"Unfortunately, we can't action your request to move cabinets. Itís not Openreach policy to do this. Our network was set up historically to deliver telephone service. So to re-arrange the network now to connect premises to nearby fibre broadband cabinets would involve considerable infrastructure work. As a company we are trying our best to get the whole country connected and are always trying new things to improve speeds for the end user. We have left exchange only lines till last. You can try our fibre team to see when your cabinet will be done"
The OE Team provided a link to their 'fibre team'. I wrote, providing all the information I have outlined above regarding my phone line and their response was thus:
"Thank you for writing in to us. Iíve spent some time looking into your query and found that your property is connected directly to the TETFORD exchange, without going through a green cabinet. This is called an Ďexchange only lineí. Unfortunately exchange only lines are one of the small number of properties we canít currently provide fibre to. Weíre working hard on various solutions to exchange only lines, however for the moment Iím afraid fibre isnít available at your location. Sorry Iím not able to give you any further details right now, however you can visit the following site and register your interest in fibre"
I registered my interest in fibre, two years ago!
In order to ameliorate the "considerable infrastructure work" involved I suggested they send me the wire, a hard hat and a hi-viz jacket and I would do it myself. I am very handy with a soldering iron and a wire-wrap tool
Is there any way of getting Outofreach to fulfil my minor request? Wireless is an optional alternative but very expensive around here.