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Standard User Broadbean2
(regular) Sun 20-Aug-17 19:14:05
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FTTP Service Providers in Wales


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According to the Welsh Government website, only the following ISPs currently offer an FTTP service in Wales:

4Com Ltd; Andrews and Arnold; BT Retail; Entanet; & Zen Internet.

Several people in my superfast broadband roll out awareness group currently use TalkTalk as their ISP for ADSL/ADSL2 broadband connections. With an anticipation of being able to access superfast broadband via FTTP anytime between now & December 2017, they are now finding out that TalkTalk does not currently offer it. Those that are still within the minimum contract period now face the choice of either staying with TalkTalk until that term expires, or incur a penalty and leave earlier to go to an ISP that does provide an FTTP service. Some hope that a price increase may provide them with an opportunity to leave earlier without incurring a penalty. However, this is highly unlikely giving that TalkTalk has just reduced its fibre broadband prices.

Unless more ISPs start offering an FTTP service, I guess the situation described above will be an ongoing problem? Does anyone know whether the number of FTTP providers in England is more than it is in Wales?

Finally, for FTTP provided under the BDUK program - Given that FTTP speeds are aligned to those available under BT Infinity packages (unless you want to pay more for higher speeds), why are more ISPs not offering an FTTP service? Is it something to do with pricing aspects or maybe a technical issue?
Standard User lee111s
(fountain of knowledge) Sun 20-Aug-17 19:45:46
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Re: FTTP Service Providers in Wales


[re: Broadbean2] [link to this post]
 
Sky and TalkTalk won't participate for the followinrg reasons;

They don't want to buy the extra cable links from the Openreach L2S to their network kit in the exchange.

They don't think there's enough customers to warrant the expenditure of training their advisors and updating their systems to support FTTP.

They want to sweat their ADSL kit in the exchange for every penny it's worth.

Despite all of the above they whinge to no end that Openreach don't invest in enough FTTP, even though the vast majority of those on FTTP take the lower 40/10 and 55/10 services.
Standard User baby_frogmella
(fountain of knowledge) Sun 20-Aug-17 20:02:09
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Re: FTTP Service Providers in Wales


[re: lee111s] [link to this post]
 
In reply to a post by lee111s:
They don't think there's enough customers to warrant the expenditure of training their advisors and updating their systems to support FTTP.


TBH that's a good enough reason for the likes of TalkTalk and Sky not to offer FTTP. Perhaps if Openreach based FTTP had a bigger footprint/reach, then yes it would be worth their while spending money on extra resources req'd to sell FTTP. But in its current guise, selling FTTP is not worth it based on the very few potential customers.

FluidOne FTTP On Demand 330/30 Mbps
Netgear Nighthawk X10 running Voxel


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Standard User lee111s
(fountain of knowledge) Sun 20-Aug-17 20:45:00
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Re: FTTP Service Providers in Wales


[re: baby_frogmella] [link to this post]
 
Perhaps.

They don't tell that to their potential customers though. They often just blame Openreach.
Standard User Michael_Chare
(fountain of knowledge) Mon 21-Aug-17 00:18:14
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Re: FTTP Service Providers in Wales


[re: Broadbean2] [link to this post]
 
I suspect that FTTP at FTTC type prices is not widely available, and that is why there are few retailers.

FTTP on demand is more widely available but I would think most people are discouraged by the very high price.

In England there are suppliers like Gigaclear, B4RN and Hyperoptic who specialize in particular markets.

Michael Chare
Administrator MrSaffron
(staff) Mon 21-Aug-17 07:02:04
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Re: FTTP Service Providers in Wales


[re: Michael_Chare] [link to this post]
 
Where GEA-FTTP is available (1.6% UK premises) then pricing at wholesale level is identical to GEA-FTTC, install fee is higher at £92+VAT due to engineer attendance.

So as a reason why so few retailing GEA-FTTP it is a non starter

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ian72
(eat-sleep-adslguide) Mon 21-Aug-17 09:27:48
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Re: FTTP Service Providers in Wales


[re: Michael_Chare] [link to this post]
 
FTTP on demand whilst being more widely available has even fewer suppliers - because very few people would buy it and so it is aimed at businesses with 1 or 2 suppliers willing to offer it.
Standard User ian72
(eat-sleep-adslguide) Mon 21-Aug-17 09:28:48
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Re: FTTP Service Providers in Wales


[re: Broadbean2] [link to this post]
 
Does anyone know whether the number of FTTP providers in England is more than it is in Wales?


Don't think this part was answered - yes, same providers in England as in Wales. Others have given reasons for why.
Standard User astateoftrance
(fountain of knowledge) Mon 21-Aug-17 10:19:04
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Re: FTTP Service Providers in Wales


[re: Broadbean2] [link to this post]
 
PlusNet also do FTTP but it is in a trial phase, I think you have to sign up to their ADSL/VDSL service then ask to go on the FTTP trial.
Standard User Broadbean2
(regular) Mon 21-Aug-17 12:26:41
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Re: FTTP Service Providers in Wales


[re: MrSaffron] [link to this post]
 
Many thanks to every one who has posted on my thread.
The info provided was very useful and much appreciated.
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