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Standard User dohmniq
(newbie) Thu 24-Aug-17 08:50:47
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automatic upgrade from far away cab to new cab?


[link to this post]
 
We've just moved and FTTC is available from cabinet number 1 but only at speeds around 13 down / 1 up as it's so far away.

There's a brand new cabinet being installed about 100m from our house. Can't work out what the cabinet number is though.

If we order FTTC now and it's supplied via cabinet 1 when the new cabinet goes live will we be automatically shunted over to it and enjoy fast speeds or will we have to do something to have this happen? e.g. cancel / re-order

I'm wondering if I should wait until the new cabinet goes live before ordering in case we're locked into an 18-month contract at slow speeds.

Any had any experience of this?
Standard User ian72
(eat-sleep-adslguide) Thu 24-Aug-17 09:14:28
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Re: automatic upgrade from far away cab to new cab?


[re: dohmniq] [link to this post]
 
It depends on what the new cabinet is for. If it is being installed to rearrange the lines in the local area then you should get automatically moved. If it is being installed to add capacity to the area then it is quite possible that you would never be moved. It is unlikely that the timing of you signing up would have any difference.

If you are able to post details of where the cabinet is then some people here may have some insider information as to whether there is a network rearrangement planned with the new cab.
Standard User MHC
(sensei) Thu 24-Aug-17 09:14:36
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Re: automatic upgrade from far away cab to new cab?


[re: dohmniq] [link to this post]
 
You will normally be supplied from cabinet1 and it is unlikely to change unless one of two things happen. Either Openreach are doing a major network re-organisation which does not happen on a whim OR you pay for your line to be re-routed and that will cost thousands. They will not move you just because you ask or order a new service.


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Standard User dohmniq
(newbie) Thu 24-Aug-17 09:25:22
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Re: automatic upgrade from far away cab to new cab?


[re: ian72] [link to this post]
 
Exchange is EAHTM (Hintlesham, Suffolk)

Cabinet 1 is the far away one.
New cabinet is at the end of Cranfield Park, near Burstall Church, roughly IP8 3DT?

I'm hoping it's cabinet P7 as listed on codelook but codelook has no postcode attached and I can't find any site notices or planning listings mentioning it either.
Standard User lee111s
(fountain of knowledge) Thu 24-Aug-17 09:30:15
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Re: automatic upgrade from far away cab to new cab?


[re: dohmniq] [link to this post]
 
Cabs with no postcode on codelook usually refer to all in one cabinets which are often used to rearrange lines that are too far from their existing cab, or are exchange only.
Standard User witchunt
(committed) Thu 24-Aug-17 12:04:29
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Re: automatic upgrade from far away cab to new cab?


[re: dohmniq] [link to this post]
 
Cab 7 is part of a network rearrangement, so there is a strong possibility that it will include your DP especially considering your current slow speeds
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