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Standard User adslmax
(knowledge is power) Tue 17-Oct-17 17:12:51
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Re: Cerberus Fibre Order Updates


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Nice one, hope you get it installed without any dramas. Did you have to pay the setup fees (band F?) in advance?


Thanks, no I just pay the setup fee by CC. After survey done, if no further cost and will go ahead, but if it was extra cost of Band F or G then will let me know so I can decide to go ahead or not. And will refund the setup fee back to my CC if not go ahead. But Cerberus hope it won't be the case and believe I shouldn't be in Band F or G.

Edited by adslmax (Tue 17-Oct-17 17:13:46)

Standard User adslmax
(knowledge is power) Tue 17-Oct-17 17:14:51
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Re: Cerberus Fibre Order Updates


[re: adslmax] [link to this post]
 
Will it affect my phone line or my current fibre with plusnet when survey come out?

Edited by adslmax (Tue 17-Oct-17 17:15:12)

Standard User baby_frogmella
(fountain of knowledge) Tue 17-Oct-17 17:21:46
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Re: Cerberus Fibre Order Updates


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
Will it affect my phone line or my current fibre with plusnet when survey come out?

Nothing happens to your existing copper line and any voice/data services on it remain untouched.

FluidOne FTTP On Demand 330/30 Mbps
Netgear Nighthawk X10 running Voxel


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Standard User adslmax
(knowledge is power) Tue 17-Oct-17 17:36:39
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Re: Cerberus Fibre Order Updates


[re: baby_frogmella] [link to this post]
 
Thanks, if FTTPoD go ahead then I will cancel it with Plusnet but I just wait until the service went LIVE first. Do u think I will get FTTPoD go live before xmas day as I know openreach is very busy during December before break up for holiday.
Standard User Snake
(experienced) Tue 17-Oct-17 17:39:27
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Re: Cerberus Fibre Order Updates


[re: adslmax] [link to this post]
 
Who is your account/sales manager? Mine is Martin, he has been a top bloke, between him and the rest of the team at Cerberus I am very happy with the service provided

Snake smile
Standard User adslmax
(knowledge is power) Tue 17-Oct-17 17:41:11
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
Snap! Martin is my Sales manager and yes he is very helpful and was awareness of my disability too. Far miles better than Plusnet.

Edited by adslmax (Tue 17-Oct-17 17:42:18)

Standard User witchunt
(committed) Tue 17-Oct-17 18:21:05
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Re: Cerberus Fibre Order Updates


[re: adslmax] [link to this post]
 
Can't wait for g.fast?
Standard User Snake
(experienced) Tue 17-Oct-17 18:36:36
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Re: Cerberus Fibre Order Updates


[re: adslmax] [link to this post]
 
Oh great to hear.

Snake smile
Standard User adslmax
(knowledge is power) Tue 17-Oct-17 19:42:30
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Re: Cerberus Fibre Order Updates


[re: witchunt] [link to this post]
 
In reply to a post by witchunt:
Can't wait for g.fast?


FTTPoD is far better than g.fast as g.fast is very limit depend how far away from the cabinet. I wouldn't get full 330/50 on g.fast. FTTPoD is guarantee 330/30 no matter how far away from the telephone exchange.
Standard User Chrysalis
(legend) Tue 17-Oct-17 20:29:28
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Re: Cerberus Fibre Order Updates


[re: witchunt] [link to this post]
 
section 75 protection, sound move.

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