Cerberus Networks has not placed an order for this Forum user - adslmax.
We have not organised this survey, and we have not taken payment from this individual. The user has previously named his account manager earlier in this thread. That account manager is not dealing with this individual. It is also untrue that we have organised for a hard of hearing service, as kind as this report is.
As nice as some of these comments are, it would be disingenuous for us to watch this progress further without addressing it. Please disregard information from this user.
Comments from other users are correct, and we thank you for your feedback on your experiences so far.