30 November 2017: Update
I have another update on my installation. So OR arrived this morning this time with the correct clamps to run the fibre from the pole and into my house.
Again all the OR engineers were extremely friendly. They discussed the overhead path they would like to take the fibre to and I showed them where the cable needed to enter my house.
A hole was drilled through my external wall and they pushed the fibre through and have now left a long coil of fibre inside my cupboard. Another team will connect that fibre to a CSP and then an ONT all inside my cupboard.
They couldn't give me any updates on my 18 blocked ducts and Cerberus haven't had any updates either about that.
At least now I have something physical to look at to remind me that I will eventually get my fibre line.
As an FYI the fibre cable they ran also has a copper cable which gives you the option of running a copper tel line service with the fibre over the same physical cable.
Also OR are very reluctant to drill holes through your walls if there is any risk of breaking pipes etc. I had arranged for an air conditioning company who are fixing my air con unit which is in the exact same cupboard to drill the hole for them. OR ran the fibre neatly against the air conditioning pipes on the external wall.
Lastly I asked them to cut an existing copper cable that runs to my roof from the pole that is not used and they very nicely did that for me too without any complaints.
Here is a photo of the fibre coil that has been left in my cupboard:
I'll keep you guys updated.
Edited by mumba (Thu 30-Nov-17 12:29:22)