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Standard User Snake
(experienced) Tue 26-Sep-17 14:37:43
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Re: Cerberus Fibre Order Updates


[re: adslmax] [link to this post]
 
Update: 26th September 2017

Got a Openreach Surveyor, he will now be visiting my property tomorrow. I am guessing the external Survey was done, so now they just want to confirm any internal issues etc...

Will update after the surveyor leaves tomorrow.

Snake smile
Standard User adslmax
(knowledge is power) Tue 26-Sep-17 14:39:39
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
Thats good. Thanks for updated
Standard User mumba
(newbie) Tue 26-Sep-17 17:43:21
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
you are lucky. I am still waiting for any type of survey.

I'm beginning to think OR are giving you preferential treatment.

smile


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Standard User Snake
(experienced) Tue 26-Sep-17 17:48:45
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Re: Cerberus Fibre Order Updates


[re: mumba] [link to this post]
 
Lol I wish. I just called Cerberus yesterday to get update as they told me to call them on Monday, and today I got call from Openreach.

It might be because I am closer to aggregation point, but I donít know. I will ask the surveyor tomorrow and see what he says.

Snake smile
Standard User Snake
(experienced) Wed 27-Sep-17 10:54:04
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
Update: 27/09/2017

So the Openreach Surveyor just left. All is good, except the pole outside my house will need to be replaced. The surveyor said that would not incur any excess charges as BT would be replacing it anyway. They will hopefully speed up the replacement as it is now required part of the installation. Might add a week or two to the install.

Snake smile
Standard User mumba
(newbie) Wed 27-Sep-17 17:02:01
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
Did you ask the surveyor how they choose the priority of their surveys in London?

I'm still waiting for my call from OR to schedule mine.

frown

Great news though on your progress so far. I'm hoping I will be as lucky.
Standard User Snake
(experienced) Wed 27-Sep-17 18:38:42
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Re: Cerberus Fibre Order Updates


[re: mumba] [link to this post]
 
I did ask, he said there isnít a pretence itís just as surveyors become available. I would keep pestering Cerberus to make sure they are on Openreach to get someone out

Snake smile
Standard User adslmax
(knowledge is power) Wed 27-Sep-17 20:59:03
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
Did Openreach Surveyor tell u which band are u on?
Standard User Snake
(experienced) Wed 27-Sep-17 21:03:22
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Re: Cerberus Fibre Order Updates


[re: adslmax] [link to this post]
 
Band B - same as everyone been saying. He did say my install should be super easy, barring the pole needing replacement.

Snake smile
Standard User adslmax
(knowledge is power) Wed 27-Sep-17 21:16:49
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
Do u think I am possibly in Band B not Band F? Because my property run copper wiring under the ground. Outside of my front garden footway there is a label of BT on it, probably aggregation node a further up by the cabinet.

Edited by adslmax (Wed 27-Sep-17 21:17:20)

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