Phone line went down around two weeks back, got it fixed a day 3 days after I reported it, , but no fibre, eventually 4 days back I had fibre back so I was told, but my ECI modem would not sync, so I borrowed my neighbours Huawei modem and it synced, so got onto plusnet as I thought maybe the original fault have taken out the modem and they sent me a Hub one or what ever they call it, that would not sync either.so I gone back to my neighbours Huawei BT open reach modem and while it does sync, I had to reset it a few times before it eventually did.
The cabinet is Huawei, not sure if that is why the Huawei modem syncs. so I presume that there is still a fault on the line somewhere.
So I have no idea why one modem will sync and yet nothing else well, I have also sent a message to plusnet asking them to look into this, but thought maybe someone may know why on here. This is not really a plusnet problem as such as it is a BT oTopen reach problem with their FTTC network.
Desktop machine now powered by windows 10 pro, reluctantly, laptop by Linux