Sync problem update

just a quick update,. BTOR is still confused as to why my fibre only work with Huawie modems, but plusnet have sent me a Zyxel router and I set it up this evening and it all works nicely. So well done plusnet as this router is pretty top range thing and yes I know Plusnet is a large company and can afford it, they could have just left me as I am using the Hauwie modem and their hub one.

So all I have to do when I am next off work is tidy up the cabling and maybe mount this Zyxel on the wall.

Funny how BTO engineer's equipment wouldn't sync but ZyXEL VMG8924 is fine.

In reply to a post by Banger:

Funny how BTO engineer's equipment wouldn't sync but ZyXEL VMG8924 is fine.

Not so odd really, these testers have different chipsets too ....

Stranger is that they've not resolved it .... it was (as suggested) DSLAM weirdness.

In reply to a post by Zarjaz:

Not so odd really, these testers have different chipsets too ....

Stranger is that they've not resolved it .... it was (as suggested) DSLAM weirdness.

i thought that maybe it have something to do with the chipset in their equipment, but then thought well surly they would know about the problem and sort it out. I know the equipment is expensive and replacing it will cost BT, but they are a massive company and make one hell of a profit.


As for my broadband, I am glad it is sorted, well sort of, if i move to another provider that says I have to use their router/modem, then I may get stuck with the same problem. i am stuck with plusnet for 2 years now anyway and to be honest the service is fine.

What get me is why did my phone line die before this problem started and what have changed since they redone the phone line?

There's questions there I could only guess at ....

My guess is that the original 'fully functional' DSLAM port was stopping dial tone, or testing faulty somehow ..... a lift and shift was done to clear this, but then the new DSLAM port has this oddity with its sync ....... who knows (sigh)

At least it's sorted, and my original hunch has proved correct .. a borked port.

If only I could work out how to make money from these skills