I currently have slow broadband - max 2.5Mbps, now less than 1Mbps. The slow speed issue has been escalated to Openreach, but I have been trying to establish whether FTTC is available. My exchange is Portishead SSPOR, and I'm on Cabinet 5, which has had FTTC since 2010.
My ISP, TalkTalk, says the fibre connection would be too slow to offer a service.
The BT checker suggests I could get an FTTC connection at 3-5Mbps
A chat agent with BT on the internet insisted I can get 'about' 60Mbps, and apologised for the BT checker being wrong.
So, who to believe?
The BT agent also suggested that FTTP would be available to me soon, but could not elaborate on what 'soon' meant.
Any informed opinions would be gratefully received. Or am I asking how long a piece of string is?